Skip to main content
Zoho Wiki

Zoho Wiki


What is Zoho Wiki?

Zoho Wiki is presented by the vendor as an easy to use knowledge management tool, caters to the particular needs of teams within the organization. With it users can effectively create and share knowledge.

Read more
Recent Reviews
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation


View all pricing

What is Zoho Wiki?

Zoho Wiki is presented by the vendor as an easy to use knowledge management tool, caters to the particular needs of teams within the organization. With it users can effectively create and share knowledge.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Microsoft Viva?

Microsoft Viva (including the former Ally, or is a Strategic Goal-Planning & Execution Management software that enables businesses like Slack, Remitly, Plaid, Teleperformance and UrbanClap to operate with the organizational alignment, agility, focus and transparency they need to match the…

What is Trainual?

Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed for small to medium sized businesses…

Return to navigation

Product Details

What is Zoho Wiki?

Zoho Wiki Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings



(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Humayun Farooqi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Zoho Wiki has helped us grow our business by providing a platform for sharing knowledge, of our prospective customers and industries, within our organization as well as our sales partners and investors. We also use it for sharing documents and files related to our sales and marketing campaigns so that everyone connected to our organization has easy access to all the information they need without searching for it in their emails of hard drive.
  • You can create multiple pages to develop content
  • Easily scalable and enough storage for your content
  • Live chat option so that anyone accessing wiki page can communicate with others for help
  • The setup process is not very user friendly, hence needs improvement
  • Expensive if you have more than 3 users
  • Zoho wiki is unable to extract some important information for uploaded documents
You can keep all of your organization information in one place without having to pay for it. You can make it your permanent knowledge base for training of your customers, without having to build another one on your website. However if you have multiple projects, then you need to either use the paid version or some other tool, as for the free version you are only provided with one free wiki.
  • Workspace and collaboration for all of our employees
  • Secure location for storing important information of our organization
  • Lots of different options to customize our data
  • Saved a lot of time for our employees as we would be using different tools in the past.
  • Easy access through browsers has made it easy for us to get our job done effeciently
  • Sales have increased through to this platform by sharing knowledge base with our sales partners
Confluence features were limited with the free version and our organization wasn't in a position to invest in a knowledge sharing platform, hence Zoho Wiki came in handy as it saved us on the extra cost which we could not initially afford. Also as we were already using other Zoho products which Atlassian was not offering, therefore Zoho Wiki was considered the best alternative.
Namandeep Bhatia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We are an IT service company and we frequently need a knowledge transfer/sharing platform, during the initial days we used to manage it through shared docs etc. but it is always hard to find the right document at need. Hence we shifted to Zoho wiki. We are using it for mainly 2 types of sharing:1. Project experience/knowledge: This type of information is shared with selected resources only.2. Generic information: Like how to use Printer, Our internal policies, etc, which are shared with all internal resources.
  • Access control of information sharing
  • Team collaboration (I like live chat feature)
  • Very well way of organizing content
  • Even for business plan, they provide 1GB storage/ User which is very less in case if you need to attach files, this must be upgraded without increasing cost.
  • It is no-where mentioned that where their data centers are located, in some countries like India it is legal compliance that data should reside in country.
  • They don't have adequate templates to start with.
I feet that it is best suitable if you have small to medium-size enterprises and don't have your internal in-house portal, this is good to start with. This is not good for tech documentation (eg. API documentation etc.).
  • Team collaboration
  • Access control
  • ZIP backup of whole information
  • I feel that due to ZOHO wiki my team started documenting more and more things.
  • Because of knowledge available from previous projects, it definitely increased efficiency of team.
  • At first I felt like it is taking more time for documenting things, but after some time it started paying me back.
I was using Google Drive for maintaining documents, but it was hard to find right document at right time.
Score 7 out of 10
Vetted Review
Verified User
A central place for all team members to access the true source of info for certain topics. All of our competitor info created by Product and Marketing is housed here for easy access. Great in the WFH environment to get all the info you need in a trusted and easy way.
  • Centralized Content
  • Categorization
  • Collaboration
  • Notifications & Updates
  • Integrations
  • More customization.
  • More white labeling and branding.
  • Better Search.
Great for teams and organizations with lots of content and material. It allows teams to have one central place to go and access the latest info. Definitely a more scalable solution for teams looking for a more robust enterprise solution than standard folder sharing. SMB org will be better suited for a more economical shared folder solution like Dropbox or Google Drive. If you want to house new hire documentation or manuals/training programs for a larger org this is a great tool.
  • Branding Control
  • Practical Editor
  • Workspaces
  • Content Management
  • Quicker Ramp Times of Employees.
  • Time Savings
  • Improved Efficiencies
Return to navigation