Excellent Content Management tool for large orgs
January 11, 2022

Excellent Content Management tool for large orgs

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Wiki

A central place for all team members to access the true source of info for certain topics. All of our competitor info created by Product and Marketing is housed here for easy access. Great in the WFH environment to get all the info you need in a trusted and easy way.

Pros

  • Centralized Content
  • Categorization
  • Collaboration
  • Notifications & Updates
  • Integrations

Cons

  • More customization.
  • More white labeling and branding.
  • Better Search.
  • Branding Control
  • Practical Editor
  • Workspaces
  • Content Management
  • Quicker Ramp Times of Employees.
  • Time Savings
  • Improved Efficiencies

Do you think Zoho Wiki delivers good value for the price?

Yes

Are you happy with Zoho Wiki's feature set?

Yes

Did Zoho Wiki live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Wiki go as expected?

I wasn't involved with the implementation phase

Would you buy Zoho Wiki again?

Yes

Great for teams and organizations with lots of content and material. It allows teams to have one central place to go and access the latest info. Definitely a more scalable solution for teams looking for a more robust enterprise solution than standard folder sharing. SMB org will be better suited for a more economical shared folder solution like Dropbox or Google Drive. If you want to house new hire documentation or manuals/training programs for a larger org this is a great tool.

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