Zoom Workplace Reviews and Ratings

Use Cases and Deployment Scope

We use Zoom Workplace for customer support and sales demo. So, it is more simple for recording, making calls and getting toll free extn assigned. We receive all technical related calls, finance and AP related calls to this extn. As a remote first company Zoom Workplace enable us to assign phone number based on staff work location. These numbers can also be reassigned for business continuity.

Likelihood to Recommend

Zoom Workplace on mobile Easy connectivity for Customer support calls Meeting schedule and reminder integrated with slack.

Use Cases and Deployment Scope

We particularly use Zoom Meetings, but often use the chat mechanism and communication mechanism after meetings are done. The basic scope is that meetings are done outside of our main communications tool (Slack) due to how ubiquitous Zoom Workplace is. So, from that perspective, we often use the Zoom Assistant and chat mechanism to talk specifically about the meetings that just occurred.

Likelihood to Recommend

Well suited is anything involving communications re: audio and video communications. However, actual text communication i.e. channels needs to be improved upon. File sharing would be nice because right now it still feels like a meeting tool first and everything else a distant second. That's my main take. Hopefully more attention on communication moves the needle in the future.

Use Cases and Deployment Scope

Zoom Workplace for webinars, meetings, and patient appointments

Likelihood to Recommend

95% of the time Zoom Workplace meets the needs at my job - to serve patients, hold meetings with my team, and host large webinars for more patient engagement

Use Cases and Deployment Scope

We at Round Hill Country Club use their VoIP system as it has been a complete replacement of our digital system. It runs flawlessly and seamlessly where we have constantly recommended it to other country clubs. The package we pay for is very affordable and extremely easy to implement for admins and end users.

Likelihood to Recommend

Hospitality, accounting, schools, and other businesses would greatly utilize Zoom Workplace for all of their services.

Use Cases and Deployment Scope

We use Zoom Workplace for outbound virtual meetings, Webinars, and Zoom Phone. Our teams utilize this as multiple avenues for our team to meet with clients and give them a way for the client to want to have a meeting and not just be stuck with needing to be on a pointless meeting at their computer but could opt in for using their cellphone to call our CS team and company. We hold webinars also for learning events with the CEO and Marketing Leadership.

Likelihood to Recommend

I think it is great when you work remote, having teams be able to collaborate and meet with vendors and partners if you cannot meet face to face. I think it is also beneficial with all the apps and analytics they provide. It truly can do anything and using it with partners like Gong and Hubspot we can really showcase our data.

Use Cases and Deployment Scope

Zoom Workplace consolidates meetings, chat, phone, calendar, whiteboards, and notes into a single interface. It greatly simplifies things for the end user.

The Zoom Workplace app is also very easy to install

Likelihood to Recommend

Zoom Workplace combines meetings, chat, whiteboards, email, and calendar in one place. This avoids the need to juggle multiple apps. It’s ideal for streamlining communication and keeping projects on track.

Use Cases and Deployment Scope

Zoom Workplace has been critical in allowing us to coordinate and effectively meet online as a geographically dispersed organisation with the appropriate administration tools to help our teams to be able to reallocate or modify meetings when needed. Overall its been a great tool and the recording, streaming and AI functionality have all enhanced an already solid product.

Likelihood to Recommend

Great for larger town hall style meeting. Workshops, Training sessions and those more larger group sessions. however not as good for the quick 1v1 catchups or small group meeting due to not having an accompany chat ecosystem think microsoft teams and google workspace and i dont think it should these products really struggle in that larger area allowing with the additional features Zoom to become very good in the townhall mircoconference training edu space

Use Cases and Deployment Scope

[...] uses Zoom Workplace as its communications hub, and phone provider. As we wanted to consolidate communications and offer a solution for meetings, Zoom Workplace solved all of that and more. We are more connected with our officers across the US, being a meeting or phone code away from actively collaborating .

Likelihood to Recommend

As a user of both Zoom Workplace and Teams, I think Zoom Workplace provides a more cohesive experience. We enjoy all the features and will take advantage of the remaining functions. This year, we enjoyed the Zoom Workplace events function with our international meeting, providing an alternate experience for meetings and events.

Use Cases and Deployment Scope

Zoom Workplace is used for phone calls, meetings, virtual open office hours, team chat, document sharing and measuring call volume. We also use Zoom Workplace for telehealth delivery and for large training events both externally and internally. Zoom has been a cornerstone to our success as an agency, keeping our team connected across the State and nationally.

Likelihood to Recommend

The interface is so much easier and robust at the same time than MS Teams, including the mobile app. I can work from anywhere, literally.

Use Cases and Deployment Scope

We implement Zoom Workplace for clients that need a robust voice and video conferencing platform. In particular, clients that are multi-homed and primarily remote.

Most come from an unsatisfactory experience with their current platform and Zoom Workplace normally fits the bill in all senses of the project scope.

Likelihood to Recommend

Any business with 5 people or more can benefit. Sole proprietorships don't really see an ROI.