Overview
What is ZoomInfo Chat?
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.
Sales process improvement with quality leads and personalized messaging
Excellent B2B Communicational Tool.
Excellent Product.
Chat like a professional!
The best way to communicate
A good Software for Finding ICP for Sales and marketing outreach
ZoomInfo Chat - The new way of sales prospecting made easy
You can’t survive in sales without zoom info
Great tool!
Good tool for chat, quick implementation, slack notifications and integration is key
Use zoominfo chat and never let website visitors bounce off your website without interacting
Improve your sales funnel. Fast!
ZoomInfo is a huge win in the chatbot space!
ZoomInfo Chat - The Best Software for Business
1. Identify potential customers and where they are from.
2. Qualify prospects based on the …
Awards
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Pricing
What is ZoomInfo Chat?
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ZoomInfo Chat?
The vendor states that Insent is not meant to be an average chatbot solution, and that it allows the user to:
1. Focus on connecting prospects with people, not bots
Give top-tiered accounts a human-led buying experience, from offline to online channels, including the website. Because conversations are better when it feels like the other person is listening.
With ZoomInfo Chat, users can prioritize sales teams’ website visitor notifications for ideal prospects, and leverage bots as the back-up to set meetings while they’re busy, or out-of-office.
2. Turn a company website into its strongest sales channel
A website is the best source for opportunity creation, so Insent.ai allows the user to double down on marketing efforts there.
Capture low-hanging fruit by talking to the buyers from dream accounts while they are on your website.
3. Enable sales to craft the perfect conversation starter
Fuel sales teams' live conversations with side-by-side views into engagement data from an enterprise CRM and Marketing Automation Platform.
ZoomInfo Chat provides reps insight into account/prospect behavior, campaign membership, and recent engagement data to spark that compelling conversation.
ZoomInfo Chat Integrations
ZoomInfo Chat Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(47)Attribute Ratings
Reviews
(1-25 of 27)Boost your website chat with the perfect tool
- Real-Time Meeting Scheduler.
- Ultrafast Chatbot.
- Live Chat feature.
- Attachments things.
- Profile management.
- Didn't received Alert via mail.
- Integrates well with outlook.
- Meetings with clients.
- Targeting high-priority accounts is easier.
- Limited options for integrations, you need to use tools like Automate.io in most cases.
- Mobile access is missing.
- Little better insight would be possible.
Excellent B2B Communicational Tool.
- Direct connect with Slack accounts.
- Allows proper engagement of the visitors and provides the sales team a good opportunity to win a deal.
- Proper integration with other marketing platforms.
- Takes a little long to set up.
Excellent Product.
- ZoomInfo Chat helps you resolve website visitors and gives you a 360-degree view of a prospect, including visitor information, company firmographic data, engagement history, and corporate news.
- This wouldn't be as effective if the company didn't use its website to generate leads. If you weren't driving site traffic, it wouldn't be as valuable because there wouldn't be enough volume to make it worthwhile.
Chat like a professional!
- Lead conversion.
- Automatic reply.
- A/B test messaging.
- Live chat.
- Product suggestions based on conversation.
- Behavior analytics depending on the same user comes back to the website.
- Automatic suggestions during live chat to quickly answer the customers.
The best way to communicate
- Meetings with clients
- Webinars
- Conference
- Quality audio
- Better recordings
- Increase the variety of calls
- Finding ICP Contact Info.
- High Intent Companies.
- Find Similar Companies.
- Little ease to use.
- I am expecting to get more deeper insights in future.
- Better outreach practices.
- Everything else looks fine.
- Sales prospecting
- Shows the exact type of Hardware and Software utilized in their environment.
- Provides contact information including titles.
- Chat function isn't bad, alerting seems spaced from a time standpoint
You can’t survive in sales without zoom info
- Finds prospect info
- Is accurate
- Easy to use
- Don’t need much training on
- Glitches and bugs
- Needs more company data
Great tool!
- Align Marketing and Sales Teams
- Helps us reach our customers
- More conversational messaging
- I think it is working really well
- Integrations with Slack/Salesforce.
- ZoomInfo data automatically added to people that are chatting with us.
- A great customer service team.
- It's a newer tool for them I believe so there are some growing pains.
- Would be nice to be able to use more Salesforce fields to vet people who chat with us on our site.
Use zoominfo chat and never let website visitors bounce off your website without interacting
- Integration with Salesforce
- Integration with Slack
- Personalized messaging
- It works well for personalized messages but I wish it had a big library of message templates to choose from
- The user experience is a bit difficult to understand in the first glance
Improve your sales funnel. Fast!
- It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
- Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
- They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
- Getting it to work on my mobile phone was a pain point. I just gave up after a while.
- More integrations would be nice. Don't get me wrong, what it does, it does well. But the integration options are still limited.
ZoomInfo is a huge win in the chatbot space!
- Intuitive.
- Integrates with CRMS.
- Drives sales.
- Secure.
- Setup can take time and a lot of planning.
- It tends to get expensive.
- Need to integrate with additional software.
ZoomInfo Chat - The Best Software for Business
1. Identify potential customers and where they are from.
2. Qualify prospects based on the customer's profile.
3. We build automated conversations for prospects.
4. We use it for booking more meetings.
5. Get the sales to react to the prospects when they are ready for a conversation.
- Booking meetings with prospects.
- Automated conversation with prospects.
- Identify sales prospects.
- Qualify prospects.
- Quality of call - image resolution and sound quality can be improved to higher level.
- Live chat can be more humanized - currently sounds like a robot.
ZoomInfo, best data collection service I've used so far!
- accurate data
- role and company hierarchy
- software integrations
- slow program, could be faster
- a little clunky looking
- not 100% accurate data
Zooming through info
- provide phone numbers
- provide emails
- provides org charts
- current contact info
- more contact information
- training on how to use zoom info
RingCentral Mid-Market BDR
- Easy to use.
- Correct Information.
- Integration.
Look no further for a chatbot
- Huspot, Slack and SFDC integrations
- Onboarding! They are a dream to get everything setup. I barely had to do anything.
- UX is wonderful!
- Customer service is top-notch and proactive.
- Cuts down on unqualified leads getting to my sales team.
- Text integration for high value leads.
No-brainer for engaging leads better
Using Insent has been a great experience, and it has helped improve our top of funnel strategy. We are able to qualify our inbound leads and then pass them on to our sales team.
- Great customer success
- Slack integration
- Helpful domain knowledge
- Limitations on integrations w other products in our stack
Great product and a reasonable price.
- Easy to use.
- Very responsive support team.
- The domain knowledge is good.
- Could have more integrations.
Great for enhancing your customers' buying experience
We use Insent for the following:
Talk to website visitors to identify interest and intent.
Book demos for visitors.
Predict conversion and revenue.
- Clean UI.
- Slack integration.
- Great customer success team.
- No mobile app.
- Limitations on products that you can integrate with.
Great Tool for Personalizing Website Conversations
We leverage Insent for the following:
Talk to website visitors to enable sales.
Book demos for visitors.
Personalize conversations for re-visitors and high priority accounts.
Our sales cycle has improved, avoiding back and forth emails to just set up a demo and agreeing on a common time. Insent is saving a lot of time for us and the personalized page has definitely added more demos per month in our pipeline.
- The customer success team. I didn’t realize you could use a chat platform in such advanced ways.
- It is pretty straightforward to learn and edit.
- The ability to personalize conversations for re-visitors and high priority accounts.
- Integrations available only for HubSpot, Marketo and Salesforce.
Insent is Great!
- Slack integration
- Chat bot
- It'd be great if I could access it on a mobile app.