Boost your website chat with the perfect tool
March 29, 2022

Boost your website chat with the perfect tool

Rakesh Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo Chat (formerly Insent)

For the last 1 year, we have been using Zoominfo which will help us a lot with additional chat features. It is very easy to use and developed to accelerate the sales pipeline. This feature gives us a boost to improve overall communication and collaboration with website visitors and customers. Also, helps us to schedule meetings and calendar management.
  • Real-Time Meeting Scheduler.
  • Ultrafast Chatbot.
  • Live Chat feature.
  • Attachments things.
  • Profile management.
  • Didn't received Alert via mail.
  • Powerful Live Chat feature.
  • Meeting scheduler.
  • Quick and fast communication.
  • Affordable.
  • Improve collaboration with end user.
  • Improve ROI.
  • Easy to setup that will save time.
Before using ZoomInfo we tried Facebook chat on the website but that function and features are very limited and there is no scope of work. But now after using the ZoomInfo Chat feature everything is going very easy and fast. Some features like the live meeting scheduler, plug-and-play integrations, and real-time insights made it feel like we had struck gold.

Do you think ZoomInfo Chat delivers good value for the price?

Yes

Are you happy with ZoomInfo Chat's feature set?

Yes

Did ZoomInfo Chat live up to sales and marketing promises?

Yes

Did implementation of ZoomInfo Chat go as expected?

Yes

Would you buy ZoomInfo Chat again?

Yes

In the initial phase, we didn't communicate with our website visitors and we suffer a lot to resolve our products related confusion. Now after using Zoominfo Chat feature everything works smoothly and lots of leads turn into conversion and customers. The customer support service is also very good, every issue is resolved within 30 min.