The visibility it brought to the company leaders was unprecedented
January 21, 2020

The visibility it brought to the company leaders was unprecedented

Nicolas Costa Ossa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 10000ft

10000ft is being used by the whole organization. It is of course mainly used by the operations team and the information inside the tool is totally related to the operations team. But the platform is used by all leaders from all departments of the organization, and all mid-management in operations.
The main business problems it helps us solve is the capacity planning of our resources and the visibility of the operational forecast it helps us bring to all leaders of the company.

Pros

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.

Cons

  • The only problem I have with 10000ft is that the design/UI has started to feel a little outdated.
  • I would like to have pre-done integrations with other platforms.
  • Accurate forecasting.
  • Source of truth.
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.

Do you think 10000ft delivers good value for the price?

Yes

Are you happy with 10000ft's feature set?

Yes

Did 10000ft live up to sales and marketing promises?

Yes

Did implementation of 10000ft go as expected?

Yes

Would you buy 10000ft again?

Yes

If you run any type of operation where you have to manage multiple resources and you need to move those resources from within projects or clients, this is a super useful tool. You can forecast work and allocations. It gives you a clear, very visual illustration of how your resources are going to be utilized.
It is a great tool, not only for the operations department, but for other departments like sales (to see future availability), human resources (to see future needs of people), finance (forecasting of sales and expenses).

10000ft Feature Ratings

Project Management
8.9
Task Management
8
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
8
Email integration
8
Mobile Access
8
Timesheet Tracking
8
Change request and Case Management
8
Budget and Expense Management
8
Professional Services Automation
7.0
Project & financial reporting
7

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