7shifts makes restaurant life less chaotic!
January 29, 2020

7shifts makes restaurant life less chaotic!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with 7shifts

7shifts is used by all employees at two restaurant locations. Works extremely well for communicating with employees and publishing a schedule. For the end user, 7shifts makes finding coverage for a shift simple.
  • Shift swaps/giveaways.
  • Communication tools.
  • Submitting time off requests and availability could be a little more user-friendly. It works just fine as is, but is easy to make mistakes when entering dates.
  • I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.

Do you think 7shifts delivers good value for the price?

Yes

Are you happy with 7shifts's feature set?

Yes

Did 7shifts live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 7shifts go as expected?

I wasn't involved with the implementation phase

Would you buy 7shifts again?

Yes

7 shifts works great for the service industry! I would say it could suit other industries as well, but would need to be a little bit more robust. I am not sure if there is a feature for management to use to send out an alert that a shift still needs to be covered. Many times, I find myself scrolling through pages of employee contact information looking for someone available to work my shift. Would be nice to be able to just hit a button and have every single person who is available to work receive an alert that coverage is still needed.