Speedy help when you need it
December 05, 2021
Speedy help when you need it
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Contact Center
8x8 Contact Center is being used by several clinics and will eventually be used in all that have [the] capability to run VOIP. It will help all VCA clinics be on the same phone system [creating] greater technical support when needed.
- We love the support
- The online portal is helpful
- Single contact person for manager only
- Being able to look at my 8x8 profile [as a] guide
- We have much quicker response time to improve any technical issues
Do you think 8x8 Contact Center delivers good value for the price?
Yes
Are you happy with 8x8 Contact Center's feature set?
Yes
Did 8x8 Contact Center live up to sales and marketing promises?
Yes
Did implementation of 8x8 Contact Center go as expected?
Yes
Would you buy 8x8 Contact Center again?
Yes