Reporting and distribution are a breeze, service module needs some work
January 31, 2023

Reporting and distribution are a breeze, service module needs some work

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • service
  • warehouse

Overall Satisfaction with Acumatica

We use it to run our entire operation. Sales order, warehouse pick and pack, shipping and distribution, field service.

Pros

  • ease of use
  • reporting
  • I can download any screen to Excel

Cons

  • Service module needs offline capabilities
  • Service module needs work on the app to allow techs to see work orders in their area when they make an emergency service call
  • We have much better inventory control
Acumatica VAR/Partner
Would like to see more emphasis on service

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Very good at financial reporting. We have full visibility to key metrics important to our operation. The warehouse distribution, pick and pack works great for us.

Acumatica Feature Ratings

Accounts payable
10
Accounts receivable
10
Journals and Reconciliations
10
Cash and Asset Management
10
Inventory tracking
10
Pricing
10
Order entry
8
Credit card processing
7
Cost of goods sold
10
Not Rated
Requisitions-to-Purchase Orders Integrated
9
Not Rated

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