Item: Adobe Acrobat
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We use Acrobat on a daily basis. We prepare a lot of reports in word processing programs that are in turn saved as PDFs in Acrobat to lock down the information. These reports are our end product, as we are a service company, so Acrobat is integril in running our business.

Pros and Cons

Preserving information
Signing documents
Providing security for confidential documents

As we have some very large files, opening and editing these PDFs can be slow and unweildy.
The Fill & Sign tool does not function as well as DocuSign nor is it as easy to use.
The Fill & Sign tool sometimes creates error in a document, making it hard for our clients to use.

Most Important Features

The ability to compile different source files into one document.
The ability to easily edit any other PDF, whether created by Acrobat or not.
The programs ability to manipulate large files and to reduce file sizes to be more manageable.

Key Differentiators

Ease of Use

As this is a program that everyone in the company, regardless of their job function, uses every day, it has to be easy enough for people of different computer skill levels to use. Acrobat makes even harder seaming functions easy to use, such as combining files. It is very user friendly for everyone.

Return on Investment

Acrobat has had a positive impact on our business. We not longer have to manually print reports to give to our clients. We now are able to compile all the information into a single digital PDF that can be emailed to them.

Security

We are confident that the Adobe's security and locking functions are secure, as we deal with sensitive and confidential information in our reports. We have to be able to trust the PDF program we use can guard and lock this information to protect its integrity. The report is our product.

Alternatives Considered

Foxit PDF Editor (FoxitPhantom) and DocuSign

Acrobat is overall, the superior PDF creator, editor and compiler. However, DocuSign is easier and more reliable as a document signing program. This tool is Acrobat is much harder to use and has caused some errors in documents in the past. It also does not work well with a document previously generated by DocuSign.

Key Insights

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

Yes

Would you buy Adobe Acrobat again?

Yes

Likelihood to Recommend

Adobe is superior is taking different documents and formats (reports, CAD drawings, maps, spreadsheets) and blending them into one seamless report. However, in doing so, it does re-format some of these items inconsistently, causing more work for the report editor. For example, a map from a cad file might appear three times larger than the proceeding pages from a Word document.

Adobe Acrobat Great For All Your PDF Needs!

Overall Satisfaction with Adobe Acrobat