Adobe Acrobat DC is no longer being used by the business, it has been cancelled as of today. The online Adobe system, as confirmed by Adobe, has a bug (case numbers can be provided) that currently they have no fix for. This has been going on for 8 weeks, and the system allows one-time use then advises the Customer that they need to subscribe. It has taken 6 weeks for Adobe to confirm the bug is present and currently have advised they are working on it but this has been going on for a further two weeks. We have cooperated and allowed Adobe access to our systems to run logs and to get as much data as they required, the result is: They advise today that the subscription is cancelled and have refunded £43. Cost to my business extends into the thousands. We would advise anyone thinking of using this service to look at alternatives until the platform is more reliable, but Adobe is unable to advise when this will be. Adobe's CEO is aware of our issue.