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For PDF creating and editing needs, Adobe continues to be the tried & true gold standard
September 06, 2019

For PDF creating and editing needs, Adobe continues to be the tried & true gold standard

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat DC

Some of the agents and PMs use adobe as a solution to editing PDF documents and getting them authorized/executed through their 'signing' feature. It is not a company-wide mandated or sponsored application at our organization. There is a small group of us internally that, as a part of our ongoing, regular responsibilities, need to adjust forms and have clients sign them and a few of us identified Acrobat DC as a solution for this and have been using pretty consistently (sometimes use other tools with similar capabilities) ever since.
  • Compatibility with various file types.
  • Ability to edit PDF documents.
  • Ability to create forms/pdfs from scratch.
  • Ability to send documents out to clients for signature/signing capability (all in the app).
  • Pricing structure (there are some lower cost and free alternatives in the marketplace with many similar - not All - features).
  • The UI feels a bit dated overall.
  • Mobile App functionality could be easier overall (see my notes on competitor/similar products).
  • Reduce unnecessary stress by making form creation, edit-ability, and signing a simple task.
  • Reduce office clutter by eliminating the need for printer and scanner.
  • Increase the efficiency of administrative tasks in support of the above.

Adobe Acrobat, in my opinion, is the gold standard - the pioneer and household name for all things PDF.

However, in the last several years competitors have emerged who offer very similar functionality, solving the same problems as Adobe. Sometimes Adobe performs better, and in some areas the competitors do. For me personally, price is very important in deciding what application to go with for PDF-related need. Two other applications that I've used in past organizations, or purchased myself when prices were lower than Adobe, are PDFfiller and DocuSign. Again, some things are done best by Adobe, but a couple things the competition do BEST are:

1. PDFfiller: I like this application the BEST for mobile use / accessibility. Has awesome integration with the G-Suite

2. DocuSign: I like to use this, over Adobe, for getting legally-binding contracts executed.

I have never had to use their support, so N/A for me.

Do you think Adobe Acrobat delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat again?

Yes

It is great for its ability to easily edit PDF documents or forms that, without it, are impossible to edit. Prior to discovering Adobe Acrobat DC and its competitor applications, you would have to print a form, hand sign it, scan it, save it, and email it. With Adobe you can do all that, easily, without any equipment and without leaving the app. Adobe allows you to enter text directly into form fields and email documents out for signature to clients or other parties, directly from the application. While all of this sounds simply, anyone who has ever been locked out of a PDF/form for editing knows how much of a pain it is when you have to print/hand sign/scan the old fashioned way.