Item: Adobe Learning Manager
Rating: 4
Author: Richard Stedman

Overall Satisfaction with Adobe Captivate Prime

Use Cases and Deployment Scope

We use Adobe Captivate Prime for external user training. Contractors, sub contractors, and visitors to our facilities are required to complete several certifications before they are allowed entry. We utilize the self-registration process and learning plans to assign training based upon facility location. The training is also required for employees visiting from another facility.

Pros and Cons

Pros

Reasonable price
Creation of courses is quick and simple.

Cons

Inability to set up reoccurring classroom (ILT) training
Poor reporting options
Limited learning plan options
Limited ability to verify and track external certifications
Adobe ID (account creation and log in) process a serious drawback
Limited options for tracking additional user information during account creation

Return on Investment

Reasonable price
Significant amount of time spent dealing with the intricacies of the Adobe ID

Exceptional Examples of Adobe Learning Manager Support

Adobe support is a maze to be navigated. The support from the reseller has been excellent.

Alternatives Considered

SumTotal Workforce Management

Adobe Captivate Prime is a much simpler LMS than SumTotal, but with that comes limitations for customization.

Likelihood to Recommend

For simple use cases, Adobe Captivate Prime may work well. The lack of customization makes it difficult to use in many situations. Bugs in the system take a long time to be fixed, some of these bugs in the past have been serious and it took months to get a fix in place.

Adobe Learning Manager Feature Ratings

Comments

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Adobe Captivate Prime: Simple, but lacks customization