Adobe Captivate Prime: Simple, but lacks customization
September 24, 2020

Adobe Captivate Prime: Simple, but lacks customization

Richard Stedman | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate Prime

We use Adobe Captivate Prime for external user training. Contractors, sub contractors, and visitors to our facilities are required to complete several certifications before they are allowed entry. We utilize the self-registration process and learning plans to assign training based upon facility location. The training is also required for employees visiting from another facility.
  • Reasonable price
  • Creation of courses is quick and simple.
  • Inability to set up reoccurring classroom (ILT) training
  • Poor reporting options
  • Limited learning plan options
  • Limited ability to verify and track external certifications
  • Adobe ID (account creation and log in) process a serious drawback
  • Limited options for tracking additional user information during account creation
  • Reasonable price
  • Significant amount of time spent dealing with the intricacies of the Adobe ID
If you are starting from scratch without the need to import historical data, the process is very easy. It has a slight learning curve, as with all LMSs. The importation of historical data requires multiple and very detailed spreadsheets, which can be time-consuming to create and match to Captivate Prime's requirements.
We worked with a reseller, which adds a layer of support. We negotiated our final price with the reseller and have not experienced any additional costs.
Adobe support is a maze to be navigated. The support from the reseller has been excellent.
Compliance Training
Adobe Captivate Prime is a much simpler LMS than SumTotal, but with that comes limitations for customization.
For simple use cases, Adobe Captivate Prime may work well. The lack of customization makes it difficult to use in many situations. Bugs in the system take a long time to be fixed, some of these bugs in the past have been serious and it took months to get a fix in place.

Adobe Learning Manager Feature Ratings

Course authoring
Not Rated
Course catalog or library
Learning content
Mobile friendly
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics