If I knew then what I know now, I absolutely would do it again.
June 22, 2021

If I knew then what I know now, I absolutely would do it again.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate Prime

It is being used as the LMS for the entire enterprise. It hosts all of our training that's available to the whole organization and is also able to host departmental-specific training in separate domains, all in one. It is used primarily for our employees.
  • It allows for the departmental subdomains to host subject-matter-expert trainings along with the enterprise-wide learning and development/career-development topics in one comprehensive system which was not possible in the past.
  • Provides foundational base for us to build our succession planning strategy upon.
  • Adobe Connect has the sidebar present to be used for hearing impaired compliance, however, the fluidic player does not have this capability.
  • Would also like to see more flexibility in using alternative logon rather than email, so better integration with our system to allow using a different identifier - i.e. employee number.
  • Easier to manage and diversify responsibility for administrative tasks.
  • Increased participation in training overall, better engagement.
After our issues with time zones, etc. we were reassigned to another customer success manager - just as far away, but this time, in the other direction. However, we have been blessed by Jeff many times over. He is patient, thorough, supportive, effective, efficient, personable, and goes above and beyond for us all the time. Words really can't express how grateful we are to have him as a member of our team.
It truly was the best fit at the best price and best supported
Again, for us, we appreciate the ability to create custom-admins who can, in essence, run their own LMS within the enterprise LMS which makes it comprehensive for the employee. And although it is a complex and powerful tool, we are able to implement and utilize it with an embarrassingly small staff. I can't really think of a scenario where it is not functional or appropriate.

Adobe Learning Manager Feature Ratings

Course authoring
Course catalog or library
Mobile friendly
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics
Social learning