Adobe Customer Journey Analytics dashboards made my life simpler as a marketer
March 21, 2025

Adobe Customer Journey Analytics dashboards made my life simpler as a marketer

Maria Cintra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Customer Journey Analytics

We use Adobe Customer Journey Analytics to identify engagement against multiple points of contact in a event journey

Pros

  • Reporting
  • UI

Cons

  • Onboarding Process
  • Integration w/ 3p party tools
No performance complaints, it works well
It's challenging for a first-time user, we could use some pre-config examples during the first time
Due to confidentiality reasons, we decided to step away from Google producs

Do you think Adobe Customer Journey Analytics delivers good value for the price?

Not sure

Are you happy with Adobe Customer Journey Analytics's feature set?

Yes

Did Adobe Customer Journey Analytics live up to sales and marketing promises?

Yes

Did implementation of Adobe Customer Journey Analytics go as expected?

Yes

Would you buy Adobe Customer Journey Analytics again?

Yes

I would recommend Adobe Customer Journey Analytics for customers who are able to integrate other Adobe products

Comments

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