Good CRM tool
March 19, 2025

Good CRM tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Journey Optimizer

In our organization, We use Adobe Journey Optimizer for all CRM communications which includes Emails, Push and IAM..

Pros

  • Journey Orchestraction
  • Audience segmentation
  • Drag and Drop Email building

Cons

  • Testing
  • Email Deliverability test
  • Improved speed of Email creation
We utilize Adobe Journey Optimizer to provide an impactful customer journey because, in our experience, Adobe Journey Optimizer is simple to use
Adobe Journey Optimizer has impacted our day to day because Adobe Journey Optimizer is easy to use.
I gave Adobe Journey Optimizer this usability rating because, in my experience, Adobe Journey Optimizer is easy to use

Do you think Adobe Journey Optimizer delivers good value for the price?

Yes

Are you happy with Adobe Journey Optimizer's feature set?

Yes

Did Adobe Journey Optimizer live up to sales and marketing promises?

Yes

Did implementation of Adobe Journey Optimizer go as expected?

Yes

Would you buy Adobe Journey Optimizer again?

Yes

I think I am likely to recommend Adobe Journey Optimizer to a colleague for Day to day email campaings

Comments

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