ADP SmartCompliance a time saving tool
August 15, 2024

ADP SmartCompliance a time saving tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Garnishments
  • Wage Payments

Overall Satisfaction with ADP SmartCompliance

ADP SmartCompliance ensures I am tax compliant in all the states we have employees in. Uses ADP SmartCompliance we are always up to date on employment tax changes and they handle all our filings. Without the use of ADP SmartCompliance managing all the various states would be cumbersome.

Pros

  • Federal filings
  • State Filing and setups
  • Local Tax filings and Setups
  • notification of tax changes in states and Federal

Cons

  • Difficult phone communication when calling in. Language barrier and not fully understanding local/state laws. Calls also sound like they are underwater.
  • Notes on cases sometimes are vague and there isn't an option to ask questions.
  • Reduced manual workload
  • Reduced compliance risk
  • time saved from automating processes
  • improved data management and security
  • without it we would need another headcount
We use Workforce now, but also Papaya for international. Easy to create reports and load to the other system. For Benefits we are able to have direct connections with all providers.
Manually updating every connection would be time consuming. When done manually there is always the chance of making mistakes.
The updates are very helpful. The reminders of changes or up and coming legislative changes ensures I always know what to look for and be prepared. A
I also use Wage Garnishment. This is so helpful, I handled this manually in years past and it is time consuming to make sure payments are sent to the correct agencies. ADP makes this seemless.

Do you think ADP SmartCompliance delivers good value for the price?

Yes

Are you happy with ADP SmartCompliance's feature set?

Yes

Did ADP SmartCompliance live up to sales and marketing promises?

Yes

Did implementation of ADP SmartCompliance go as expected?

Yes

Would you buy ADP SmartCompliance again?

Yes

ADP SmartCompliance is great at walking you through setups of new states, less helpful in the local tax area. Many times I myself have to call the local area to finalize the setup. They are very helpful when it comes to responding to state and federal inquires and I do lean on them for advice when I have had situations.

ADP SmartCompliance Feature Ratings

Type of tax ()
Not Rated
Tax Reporting & Compliance
9.0
3rd-Party Software Integrations
8
Tax Data Reporting
8
Compliance Administration Management
10
Tax Document Management
10
Complex Tax Scenario Management
9

Comments

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