It does the job right and makes the payments, which is what we need.
Updated May 13, 2021

It does the job right and makes the payments, which is what we need.

McKay Salisbury | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Streamline Payroll

We use ADP to run payroll. It has our employees' tax information and pay rates saved along with our tax information. Then each payroll, we just have to input the hours for the hourly employees and it calculates our tax payments and makes all the payments to employees and tax agencies by itself. At the end of the year, they also make W-2's for everyone as well as the W-3.
  • They actually make the payments to the tax agencies for you, you don't have to manually do that yourself.
  • It does all the calculations of how much to withhold and pay for taxes for everyone.
  • It has certain reports and saves the employee tax information for everyone within the platform.
  • It would be nice if the interface was more "modern" looking.
  • It's very difficult to log into since they don't use a regular login, you have to use an ID number which is hard to remember.
  • Their pricing is not clear, it's hard to understand why you're paying whatever you are paying and how often they charge you.
  • It saves us dozens of hours a year compared to making the payments and calculations ourselves.
  • We pay roughly $80-$150/month, we would pay almost double if we didn't have a special discount.
  • Payroll is relatively quick and easy to run.
I haven't compared it to any alternatives.
You actually do have someone who is your point of contact and they are really helpful. The regular support isn't as good but they've been able to help with every situation we've had.

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If you are running payroll for a small business it would probably be a great option. Definitely better than any option where you have to make the payments yourself. We had an accounting firm help us get set up with it. I'm not sure their regular pricing is low enough that it makes sense for everyone, though.

ADP Streamline Payroll Feature Ratings

Pay calculation
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Salary revision and increment management
Reimbursement management
Not Rated