TrustRadius
ADP Vantage - Proceed with Caution
https://www.trustradius.com/hr-managementADP Vantage HCMUnspecified7.2113101
Diane Hartley profile photo
Updated February 14, 2017

ADP Vantage - Proceed with Caution

Score 2 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ADP Vantage HCM

It is used across the organization for all HR related processes - talent acquisition, payroll, benefits, performance management, compensation, succession management, learning management, etc.
  • The new user interface is friendly and easy to use.
  • The Succession Management module is one of the best I've seen. It is easy to navigate the talent assessment and easy to use to facilitate calibration sessions.
  • The product is sold as fully integrated but it is not. The Recruiting Management module isn't considered part of Vantage by the ADP team members. And, the look and feel of it is very different than the other modules. And, it is very difficult to use.
  • The Performance Management module is designed to support a very traditional approach to performance management and it is very rigid. It's very difficult to support more progressive ways of developing performance and keeping employees motivated.
  • The configuration/implementation was extremely painful. Implementation consultants vary wildly on their knowledge of their own modules and almost none of them understand how what is built in their module might impact configuration in other modules.
  • Five months post go-live we continue to have significant issues. Many of which seem to arise when updates are made by ADP.
  • Since we went live about four months ago, we've had several significant pay related issues. The business is extremely frustrated that what was working smoothly prior to Vantage has been disrupted.
  • Since going live, the Recruiting Management module has had issues unexpectedly pop-up like applicants not being able to complete their applications and being sent back to the job posting list. ADP has trouble identifying the root cause of why this happened leaving us with little certainty that it won't be repeated. Several other pop-up issues have happened in other modules as well. Again, they seem unable to determine root cause.
  • When we enabled managers to promote or transfer employees in Vantage, they were able to see the pay for any job in the company including the CEO. When we asked that this be fixed, we are told that it requires development to create that fix and could be several months before it's done. As a result, we had to remove our salary grades from the system.
I was not involved in choosing ADP Vantage.
Visier Workforce Analytics
If your company has only one way of paying hourly or salaried employees then the payroll module may work well.

ADP Vantage HCM Feature Ratings

Employee demographic data
4
Employment history
3
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
9
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
3
Update personal information
5
View job history
2
View company policy documentation
2
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
4
Ability to combine HR data with external data
1
Performance plans
1
Performance improvement plans
1
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
9
Candidate ranking
10
Candidate search
3
Candidate development
3
New hire portal
6
Manager tracking tools
Not Rated
Corporate goal setting
3
Individual goal setting
5
Line-of sight-visibility
2
Performance tracking
5
Job Requisition Management
4
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
8
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
6
Notifications and Alerts
3