ADP Vantage Provides Great Service
February 16, 2017

ADP Vantage Provides Great Service

Jennifer Halvorson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Vantage HCM

We use ADP Vantage for Payroll, Time, Benefits, and HR. We implemented 3.5 years ago. We have been very satisfied with ADP Vantage. I love having a Client Manager and Service team dedicated to our company. They know our processes and the specific needs we have. Our employees also enjoy having the ability to view and make changes to certain items themselves. They can also request time off online, which is a great feature that employees and managers love. We are very satisfied with ADP Vantage and recommend it often to people.
  • They have a dedicated team that knows your needs.
  • You have a client manager that focuses on your business, lets you know about upcoming products, and reviews your account regularly.
  • The product is updated regularly to keep it up to date and implement new features.
  • The time platform is switching off of Java. It still has some bugs, but they are working on it.
  • Our payroll process is so streamlined now, with so many less coding errors because it is entered in the field and approved by field managers.
  • We are paperless now, no more overnighting checks to the field.
  • And employees are much happier not having to cash checks.
The service team is one of the best things about Vantage. They know the specifics of your company, so they know the obstacles you may encounter in your day to day routines. They work quickly to help you overcome those issues. And having a client manager on your side is great.

ADP Vantage HCM Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
10
Pre-built reports
10