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ADP Vantage HCM is a platform combining HR, payroll, benefits, talent management and time & attendance. ADP promotes dedicated HR representatives to work with businesses.ADPGood HCM, but needs some improvements to make it world-class2019-09-30T02:36:58.960ZVantage and several other ADP-related products are being used by the whole company. It is our system of record for all employee HR functions. We also use ESS/MSS, payroll, recruiting and supporting processes. We needed an integrated HR process, from hire to fire, and this solved our most critical business needs. The goal for our purchase of Vantage was one-stop shopping for our HR users and employees in the field.,The user interface and end-user experience is really the best of breed. The mobile app is user-friendly and the ability to flip into alternate languages has improved our adoption of this feature.
The administration of the back end of Vantage is easy for practitioners to modify with minimal ADP intervention on run and maintain items.
Vantage implementation has helped us standardize our processes across the company.,Customer Service and the support team at ADP continues to be the biggest issue we have. Configuration requiring SME input requires a lengthy ticket process and the assigned resources are overburdened with other responsibilities. We struggle to get dedicated help and quick response times.
Small changes to interfaces or tweaked to the configuration we cannot perform ourselves require costly change control requests. A simple change to an ADPR can cost $6000. We feel nickel and dimed.
The technology is not aligned between the systems. Payroll is old and needs updating. Recruiting doesn't have the same look and feel and has minimal mobile capability. We purchased the suite of products hoping for alignment and continuity of products and it's clunky and provides a very dissimilar user experience. The separation of functionality between Talent and Time and Vantage and RM required cumbersome batches to update the systems and synch issues are common problems we have.
not enough development in the Vantage roadmap of features -- the MY ADP mobile interface is slow to encompass the classic views for performance and time -- we need to be able to do everything in My ADP and mobile, and that is not the case.
We haven't felt comfortable turning on MSS since the workflow and functionality isn't truly fleshed out.,6,It has been helpful to have our entire population in the system for reporting and visibility.
We are beginning to see trends and insights in our reporting metrics as we grow on the tool.
We have moved to paperless processes in several of our hiring and termination practices.,,5,Cornerstone OnDemand, Concur Expense, Epicor ERPKathy LaVioletteAccuracy is key!!2019-08-07T02:54:47.510ZWe currently have 30 different pay groups that we process payroll for. We just implemented the recruiting module a few months ago that feeds into VantageHCM for all new hires. We're still trying to reduce the amount of paper that is processed between the business units, HR, and payroll.,The dedicated service team allows for faster response to issues.
It provides easy navigation for all employees, managers, and practitioners.
Time cards, benefits, and payroll are all part of VantageHCM -- instead of three separate systems.,It could provide a better reporting functionality for practitioners.
I would like notifications from ADP when certain areas of the system are not working or are running slow.
I would like more detailed instructions on how to do certain things, such as a new state tax setup.,8,It's allowed us to rethink how we process payroll and our internal payroll deadlines.
We use it to utilize all tools provided when processing payroll to ensure accuracy.
There was not enough training during implementation -- we still have to create numerous SR's on a weekly basis.,9,8,ADP SmartCompliance, ADP Workforce Now and ADP Enterprise eTIMEKathy BrubakerNostalgic for PayForce2018-01-18T19:17:59.320ZWe use Vantage for payroll processes and it was implemented as a replacement for PayForce.,fairly intuitive most of the time
nice new user experience for employees with MyADP
can process payroll,functionality is spotty - some things work differently depending on the field or page you are on - but not consistently across the application - some user ID fields need to use a leading zero - some you cannot use a leading zero
lots of wasted space which requires the use of slide bars to view info - tons of extra key strokes to view or get into the information you want
not a lot of thought given to how users will utilize/interact with the application - during our testing phase we were finding issue that should have been resolved in beta testing - some reports the headers are illegible due to poor formatting which we were told were a 'vantage design' and that we would get used to it
the best way to get system enhancement requests to ADP is to complain/comment on The Bridge was the direction we were given
we had a fully functional system which did all that we needed and were forced to 'upgrade' to a product which does not provide the basic functions that we had on the 'old/outdated' application - would have expected to get at least what we had plus some new functionality - now forced to redesign processes and find ways to work around vantages' limitations,7,negative -it slows our processing due to limitations and issues
negative - makes us more reliant on our service rep which slows us down (we used to be able to make changes like adding departments on our own - now our rep has to do this and other maintenance for us)
negative - we now have to pay for ADP to process adjustments for us instead of being able to use adjustments on our own,payforce,TimeForce, Oracle HCM Cloud, Microsoft Office 2016,8,2,calculation of payroll
maintenance of employee info and history
reporting,analytics
additional reporting
timekeeping,5,data bridges - if setup correctly (which is challenging) work well
fairly intuitive to move around although often have to execute several commands to do something simple - too many clicks required for everything,takes too many clicks or scrolls to find or view information - the use of the screen space can be annoying
if you are looking at an employees information and need to review history it takes you to the 1st tab and you have to navigate back to where you were each time - very cumbersome and not well designed
lack of consistency across screens - some sort one way others sort differently - some fields require a leading zero while some will not yield results if a leading zero is used
why are we finding issues with system that should have been resolved in beta testing
lack of effective dating is troubling and likely to cause issues with auditing
batch output reports are poorly designed and difficult to use/audit - or some no longer exist (PayForce ALPAY002A)
...,Yes, but I don't use it,2Shelly GuilmetteADP Vantage HCM Review2019-04-30T04:27:12.357ZWe use ADP Vantage HCM for everything. We use it for HR and Payroll. It houses almost everything that we need to run our business.,ADP Vantage HCM is very comprehensive in that it allows us to do almost anything payroll related without limitations.
ADP Vantage HCM is convenient in that it keeps all our HR information and speaks well with payroll. It's seamless!
ADP Vantage HCM has great reporting capabilities and we can see trends and make better business decisions.,I don't like that the Benefits, Talent, and Time modules are separate and don't update in real time.
It's still very glitchy and slow. I get errors all the time and certain functionality gets disabled for no reason (like accepting/rejecting payroll).
The way locations are currently set up is not very friendly for "working from home" locations.,8,Sometimes personnel changes don't flow over to the mainframe. It's glitchy.
Very helpful to have everything stored in one place.
Great to be able to run reports, see trends, and analyze data.,Oracle Analytics Cloud, Yardi eMarZee Najarian, CPPSix Years with ADP Vantage2019-04-24T17:40:52.760ZADP Vantage HCM is being used company-wide for recruitment, HR, payroll and time. This system allowed us to standardize processes and implement more security so we could open up more options for self-service.,ADP Vantage has a wonderful reporting feature called "Field Grabber". This allows even very inexperienced users to create the reports they need.
ADP Vantage has a robust security management tool. We can set up users into a standard profile or easily create unique profiles for special circumstances.
ADP Vantage gives the client access to manage their own setup, for the most part. We can manage our setup to incorporate changes in our processes.,ADP Vantage can improve it's effective dating options. Many users don't understand what date to use and end up selecting a date that causes a problem with the data. It would be nice if we could set parameters to this field on certain screens.
It is not easy to audit any user activity ADP Vantage. It's a complex report to run that needs to be deciphered, not easy to read for the occasional ADP user.
Several fields are not as they are named, so it is not as user-friendly as it appears. For example, in Garnishments, if you have a Federal Tax Levy Agreement it has to be entered as Lien Type of Child Support order with a Sub Type of Private Order. No one would figure that out on their own.,7,In standardizing our processes, we have cut down on payroll errors. From 40+ off-cycle checks per pay to about 5.
The Workflows have eliminated the need for email and papers being shuffled around for approvals. This saves time and money.,Lydia ChodnickiADP Vantage HCM Review2019-06-13T18:05:39.302ZOur company uses Vantage for all HR related functions including recruiting, training and development, succession planning, benefits, payroll, etc.,Easy to navigate
Looks good,Limited audit abilities
Reporting can be difficult at times
Random latency issues seemingly monthly,8,Vantage was implemented as we merged two companies together and had a rocky start. After a few years we're at a point where we're comfortable with it.,UltiPro,UltiProSean SerpeADP Vantage HCM Review2019-07-11T16:08:29.235ZOur entire organization uses ADP Vantage. Being a somewhat new employee, I am not sure what problems it has helped to address versus the platform we had prior to Vantage. I do like how it is easier to navigate about the site when hiring new employees, looking up information, etc.,I like the ability to create reports with the field grabber option.
New design is simple to use and understand.
Efficient
All fields are pretty self explanatory,It does tend to "freeze" occasionally, or buffers for seconds on end causing your site to log out.
Customization to your organizations needs is definitely limited.
More cons than pros.😕,4,Easier access to payroll info.
good functionality.
Self service.,ADP SmartCompliance, ADP SmartCompliance Health Compliance and ADP Mobile Solutions,7,ADP SmartCompliance, ADP SmartCompliance Health Compliance, ADP Mobile Solutions,30,5,Importing employee data
Reports
New Hires,There have been a few, I cannot recall at this moment.,Not sure.,4,Yes,Price
Product Features
Product Usability
Product Reputation
Analyst Reports,Would not change the evaluation, maybe just the selection.,Don't know,No,Change management was minimal,Importing Data
Reports,5,Online training
In-person training
Self-taught,,5,If you are comfortable in exploring the site, then yes I do recommend this approach. However, if you are like me and prefer to be guided, then no this is not the best approach. Otherwise, you will not know what you are doing and may get confused with all the tabs, fields, etc. Also, I have a fear of causing systematic errors playing in different fields.,4,No, not at the moment. But I would like to explore best practices.,No - we have not done any customization to the interface,Some - we have added small pieces of custom code,No,Cannot recall at the moment.,Employee search
Pay cycle processing
Utilities,Reports,Yes,5,5,5,6,NA,Still contemplating,File import/export,1,NA,,1,NA,NA,Reports: Using field grabber, more efficient.
Graphics
Fields are easier to use,Not sure
Efficiency,No,NoVerified UserADP Vantage HCM Newbie2019-06-25T15:13:21.315ZUsed by the majority of our salaried employees. Just went live on 1/1/19 and we currently utilize 60% of the platforms that Vantage has to offer. One of the problems we have as HR is having a complex group of employees (Salaried, FT hourly, Seasonal) along with different benefits programs which include both Union and Non-Union employees.,Real-time data - we noticed that data passes through from Recruiting to HCM to Benefits rather quickly. It's better because we would normally have to wait a day or two for data to update in the different platforms.
Streamlined Data - Now that data passes through from platform to platform, we no longer have many manual entries to key in.,There are certain real-time data that is not actually provided in real-time. We have discovered there are some changes that have a 24-hour turnaround time, to me that is not real-time.
The carrier should go to benefit vendors at least 2-3 times a week, not once. This is difficult when you have a certain group of workers whose benefits could start at any time and sometimes they have to wait 1+ weeks in order for the carrier to show them as active.,8,Overall this implementation has been positive and saved time.,Oracle PeopleSoft HCM and UltiProVerified UserADP Vantage HCM Review2019-05-07T12:53:58.241ZADP Vantage is our HRIS system - the source of record of our employee data. It is being used by the entire organization and helps us keep track of everything related to our employees, from the basic name and address data to pay and location information. We also created automated file feeds with many of our other systems that utilize employee data for various purposes, including systems access.,It's a one-stop-shop for maintaining all needed information about your employees - no need to get different solutions for different purposes.
ADP Vantage can be configured to your company's needs and allows secure, automated file feeds to other systems as needed, eliminating the need to duplicate work.
The employee view of the system has been greatly enhanced recently with the introduction of MyADP, a mobile-friendly way for our employees to access, review, and update their own information whenever and wherever they need.,While ADP Vantage is a one-stop-shop, it's still made up of different modules that don't always play well with each other, leading to disconnects that affect our employees' experience with the system.
Customization to suit your organization's needs can be limited - we need to be able to house far more data in client-customized fields than are available to us.
Requests for new features and improvements to functionality are added to an "enhancement queue" that appears to be so long that it may take years for your requests to be implemented.,7,It helped us reduce the cost of duplicating work by allowing us to connect to other systems through automated data feeds.Verified UserADP has potential2017-04-27T18:41:29.246ZWe use ADP Vantage across the organization for the following areas:
HRTalentLearningPerformanceBenefitsPayrollTime/AttendanceReportingOur Employees use it for their HR/Payroll portal to submit things electronically and our Management team utilizes this for their staff to approve time cards, time off, changes, etc.
It streamlines workflow.,Technology Advancement - striving to make changes that companies need.
getting buyer input
Reporting,Missing functionality across their ADP Vantage platform. It has a lot of room for improvement especially with myADP and the Talent Management full suite. Not very customizable for our organization.
Releases tend to create new problems which cause some of our staff to not be able to do their job.
ADP charges for every little add-on where we are finding competitors do not.
Performance Management
Recruitment,8,In some areas it has saved us time and paper but in some cases it has added additional workflow and audits to ensure compliance with the system.
In order to streamline seemlessely you have to pay for each module unlike other competitors,7,9,Ceridian Dayforce HCM, Workday Human Capital Management, PeopleDoc by Ultimate Software and Oracle PeopleSoft HCM,Contracts Manager, Microsoft 365 Business,1900,2,HR Reporting
Payroll
Employment Tracking
Recruiting,unsure,Onboarding,7,Yes,Price
Product Features
Product Usability
Product Reputation
Prior Experience with the Product
Vendor Reputation
Third-party Reviews,There are pieces to the system that are not all in one such as a Benefits upload the week of payroll which should seemlessly be in the system. Also ask up front for charges for additional modules. Others didn't charge it was ALL in one and ADP is not.,Implemented in-house,Yes,Change management was a big part of the implementation and was well-handled,Performance wasn't up and running as what we were told in the Sales Meeting
Issues with Recruitment to be able to utilize it fully with flipping applicants to hire
Benefits weren't configured correctly from the ADP implementation,5,Online training
Self-taught,7,I would not recommend the self taught approach. With the dollars spent you need someone guiding your way! I feel this should be part of the overall package and not something that costs additional.,8,Think about how you want everything configured before you start. have a road map created so it is set up the way you want it.,Some - we have done small customizations to the interface,Some - we have added small pieces of custom code,N/a,Yes,We have our support person Michelle dig and dig to find the root cause of our Salary Grade issue that occured two years in a row. She didn't have to go to the length she did but she was able to find an issue with ADP that configuration analysts needed to fit in a future release. if it wasn't for her compassion and drive for her job we would still have issues today no doubt!,Retirement Vendor
Absense Management Vendor,Retirement Vendor
Absense Mgmt Vendor
Security / Badge Vendor
IT - Service Now,File import/export
API (e.g. SOAP or REST),1,Learn how to work with clients to integrate with other vendors we use. Currently we have NONE and have tried for 9 months to integrate. Very frustrating.Verified UserADP Vantage HCM Review2019-05-01T12:35:43.499ZVantage HCM is being used across the whole organization to process payroll accurately and efficiently for 7,000+ employees.,Payroll processing.
Garnishment processing.
Tax & compliance.,More customization within the platform.,9,Efficient and accurate payroll processing.,Paycom, UltiPro and Paychex FlexVerified UserADP Review2018-01-16T20:30:41.192ZADP Vantage is used for HR (Core HR, Benefits, Talent, Recruitment) and payroll. Our employees use ADP on a daily basis to punch in and out for timecards. Employees are also able to update all their personal information such as address, phone, life events etc. Managers also use ADP Vantage self-service to enter information on transfers, pay changes, etc. We are completely paperless for all activities.,Ambassador Rewards is a great program that practitioners can participate in.
MyADP has a great look and feel but needs to be rolled out and not everything is there yet for our company.
Self Service is the best part about ADP. Supervisors/Managers can submit items to be approved. Practitioners in ADP set up the workflow for the activities they can submit.
I like the control practitioners have when it comes to security settings.,ADP in general LOVES to roll out new products however it is very clear the new products are not tested by people that actually would use the product. Also they tend to roll out products that are NOT ready to be rolled out. ADP Vantage in general is a great example of this. ADP wanted to be a contender in the product solutions of everything is 1 product and it is seamless. That is NOT true about ADP Vantage. ADP Vantage is not real time when it comes to benefits talking to payroll. Ben Calc still needs to run in the background and be set to payroll. ADP Vantage should have never been marketed the way it was. Unfortunately our company bought into it and we have the product we have and now have to work with what we have.
Another example of ADP rolling out new products before they are ready is My ADP. I tested this thoroughly before and I had to send a 17 page document to my service team to fix items that were not correct. Its frustrating to say the least.
ADP loves to change your service team on you. We have had it rough since day 1 with ADP.... our service team is who we rely on to get answers to issues. ADP will just switch them without any notices. Mary Ladwig was a great service rep for benefits and without notice Mary was pulled from my account and I was given a different rep. Not only did ADP do this without notice but they did it right before Open Enrollment the absolute worst time for ADP to pull a rep. We have had the most challenging Open Enrollment and it is purely because ADP decided to pull my rep and then give me a completely inexperienced rep for Open Enrollment implementation.
ADP Reporting is horrible. There is nothing to say other than it is not user friendly.
ADP loves a good release to try and fix issues. However 99.9% of the time the release causes more issues that ADP did not test for.,7,Overall ADP is one of the more expensive systems out there. We decided to take the chances and go with them. We make it work but there is always more that you want out of your system.
If you want it ADP may have it but how much are you willing to pay for it. Its not always worth the $$.,Marcy ClarkMy Opinion2018-05-08T17:01:25.463ZUsed by HR & Payroll. It provides solutions for payroll processing, compliance and on-boarding.,Reporting
Time & attendance
Employee profiles,Site glitches
System goes down on payroll processing days,10,Positive when all systems are working correctly
Negative when systems are not working correctly and causes delay of payment,,Adobe Acrobat DC, Google Domains,50,2,Payroll
Onboarding
Compliance,Better reconcilation,Additional compliance tools,10,Yes,Price
Product Features
Product Usability
Product Reputation
Prior Experience with the Product
Vendor Reputation
Existing Relationship with the Vendor
Positive Sales Experience with the Vendor
Analyst Reports
Third-party Reviews,We wouldn't.,Don't know,Changes in procedure,10,Self-taught,No, you definitely need a colleague to help guide you,1,n/A,Some - we have done small customizations to the interface,Some - we have added small pieces of custom code,Custom reporting is done by management.,9,Yes,Yes - When they resolve issues immediately, which is almost always.,Signing off on time review
Processing pay cycle
Processing time data
Generating off cycle checks,Uploading pay data entry batches often will not work in google chrome and we will have to switch browsers to perform different tasks in ADP
Uploading pay data entry batches when the view selected is correct but the data import still fails
When processing the pay cycle and the system gets stuck when trying to reject,Yes, but I don't use it,10,9,7,9,none,none,,1,none for now,10,10,not sure, i didnt negotiate,just listening to our concerns,Yes,features running smoothly
less inconsistencies in time validation
more accurate reporting,not sure, cant wait to find out,NoMaria ZheleznyakVANTAGE2018-07-24T19:41:23.592ZBenefits with ADP is great, open enrollment is initiated and employees go into the benefits section and enroll themselves, less paperwork, less human error. I used to have to go over 200 timesheets, now all the time is handled through Vantage. It used to take me almost 2 days for timesheets alone, now it takes me 4 hours to process time for 460 people.,The processes are simple
ADP always help to fix any issues that may arise.
It is nice to have a knowledgeable source to go to if you are in many states and the laws are different for each.
All of our taxes are also completed and submitted by ADP,Customer service - solving issues in a timely manner
More explaining why the problems actually happen so we can avoid future issues
Benefit quirks during open enrollment and the small issues that happen,9,Saves more time for personnel to actually help the employees
Self-service is great for employees
The reports and management of data is great and very useful,,Yes,More efficient
More information
Better record keeping,Easier move around for the employee portal
Time upgrades,No,YesVerified UserPayroll Solutions Software2018-10-08T20:16:40.793ZWe use ADP Vantage HCM as a payroll solution. It meets and exceeds our expectations. We are finding many use cases for the software as we learn more and more about the system. It's a step up in the right direction from where we have come and with our growing database I have no doubt we will utilize it for many years to come.,Easy to use interface.
Available phone application for interaction on the go.
Customizable to suit your business need.,Some errors are hard to understand with the verbiage.
Reports needs to be more streamline.
Support team needs more knowledge about their software.,10,Verified UserADP Vantage for Payroll needs2018-07-17T00:56:20.258ZADP Vantage has allowed us to bring all payroll items and actions into one system. Any issue or questions employees have with pay can be resolved from ADP Vantage. The reporting functionality also allows us to quickly pull data we need to provide reports or analysis of any programs we run.,Data Storage and continuity
Account access and management
Ease of use,Effective dates, can only view last change performed on a day,9,I am not in a position where I can speak effectively on this.,Workday Human Capital Management, Kronos Workforce Central, KenexaVerified UserADP Vantage HCM Review2018-01-23T17:10:07.448ZThe system is utilized across the whole organization for HR and Time processing.,Data Analytics; Vantage has a lot of neat reports,Time Module; timecards only retain the primary rate of pay for reporting. It would be great to see additional rates that are paid to reflect the secondary rate in the calculation of hours.
I dislike having to go to different areas to access 1 employee record. Would be nice to pull up the employee and have multiple points on the record versus having to go to multiple areas for 1 employee.,9,I think with any implementation of a new product you will experience issues.,ADP SmartCompliance,Ctuit Radar,,3,Retain employee records
Process payroll
Run reports,Tax Reporting
Metric Details in Reporting
Turnover,Mobile app,10,Yes,Product Features
Product Usability,Again, not my decision.,Implemented in-house,Yes,Change management was a big part of the implementation and was well-handled,Tax setup. We relied on our ADP implementation team and found out data was completely wrong. Our first year-end was a nightmare.,8,10,Yes,Time - any time issues our support team member is quick to respond & resolve.,Timecards
Job Activities
Payroll processing,Reporting!!
Having to go to multiple links to make changes to 1 employee record.,9Verified UserADP Vantage HCM, lower cost & high maintenance.2018-02-06T19:22:29.509ZADP Vantage is being used by web.com to augment HR, recruiting, benefits and payroll all on one platform. It is being used across the entire organization. It attempts to address the business problem of having different software and platforms between recruiting's ATS (applicant tracking system) and HR/benefits/and payroll's platforms.,It does a very thorough job of showing history of applicants interaction with job applications in an orderly format.
It can, in theory, be a more cost-effective solution for managing multiple software applications all on one platform.
Customization options for adding and subtracting steps in the recruiting process and pipeline are endless.,It has plenty of room for improvement primarily with user interface and product training for new clients.
It could be more efficient at integrating and pulling applicant's resumes from various job boards into the ATS feature of the system.
It could improve on pushing out job descriptions to various job boards as well.
It could be much better at setting up automated alerts and notifications for each user when an applicant has completed a step in the process (i.e. background check's, resume submission, signing of offer letters etc.),1,It has saved web.com a lot of money having one all inclusive platform.,Greenhouse and Bullhorn Recruitment CRMClay BaswellVantage for payroll2017-05-09T19:40:51.057ZWe tried to implement Vantage for payroll a year ago. We do not use ADP for HR, benefits or time. The implementation was dropped after several months of trying. The employee data transfer files from our other sources did not work right. We are on the list to try the implementation again later this year. From what I have seen of Vantage during the test period and from the training I received it is a user-friendly system, especially if you are using the entire HCM package. I really liked the analytics. But if you are trying to use just one part of the product – in our case just the payroll this is where it gets difficult.,I like the analytics,Make the individual parts of the product work independently.,8,None so far,,2,2,Payroll only,N/a,Payroll,,No,Existing Relationship with the Vendor,We did not make this choice yet,Don't know,The implementation was not successful,1,No,1,N/a,n/a,n/a,1Maria VladovaNew user Vantage review2018-01-16T22:53:11.763ZWe are using ADP Vantage for our payroll processing only.,The DataBridge for importing data is nice but it is critical that it is set up correctly which is difficult. Once working well it has an ease of use.
Manual check processing is good and efficient
One stop shop for different things such as quickview. This is my favorite feature.,Batch output reports are not user friendly and efficient. They are not easy to read or use for audit purposes.
Not being able to find employees by the whole SSN makes it difficult in times that is your only known source of data for the employee.
The lack of use of effective dates makes it very difficult to report on and prepare audit documentation for clients.
There are bugs still in this system that seem to be only brought up by the client and the action to fix or make right is not taken with the critical needs of the clients.,2,So far this product is not what we were looking for in a product. We had one that worked well and worked for us. Being put on a product that is not fully functioning for what we need and being told that it basically is what it is and we need to learn to deal with the new product is not the best customer experience. I am hoping that through enhancements that this product lives up to promise that was made when we were told we were moving to it.,Oracle HCM Cloud, TimeForce, ADP SmartComplianceNicole WalshNo thanks2018-04-10T14:18:08.348ZIt is used throughout the company to maintain employee records. It generates data that is used to measure turnover, retention and overall workforce stability. It tracks and maintains important employee data.,It is easy to navigate.
It provides comprehensive employee information and status.
It is easy to move from ADP product to another.,Search features can be cumbersome.
Tracking and reviewing disciplinary actions do not flow smoothly. There are too many steps to review each action.,8,I am not in a position to make this assessment.Colleen WallaceADP Products2018-03-23T20:09:16.358ZADP Vantage is used by our entire organization for payroll,Easily navigate the system
Process payroll accurately
Easy to create batches for processing,Retro calculations systemically
Ability to set-up codes without needing ADP's assistance
Transfer of data between ADP & HCM,7,The ability to pay our associates accurately and timely creates huge ROI for us.,,Oracle PeopleSoft HCM, ADP Enterprise eTIME, ADP Streamline PayrollMarissa JohnsonReview from a Payroll/HRIS Manager2018-01-17T19:16:47.378ZVantage is being used for benefits, payroll, GL, Human Resources, Time, performance and compensation. We are using Vantage throughout the entire company. It is eliminating paper and it provides real-time data for our teams.,ADP is always updating Vantage. ADP is always looking for ways to improve the product. They are also looking for clients to chime in on any product enhancements. This is amazing that ADP wants to know what we think about the product.
We like the performance and compensation module. It has eliminated the need for paper. We'll never lose an evaluation. Amazing!,We would live to see a more robust disciplinary system, where associates can sign their counseling, to eliminate the need for paper.
We have more than 1200 practitioners. This is a shortcoming for ADP, because when we need to add a new feature, we have to update each practitioner record one a at time.,9,Positive return. We have eliminated 90% of our paper. It is real-time data for our teams.,UltiPro and Workday Human Capital Management,Matrix, Infor BILeAnn Peters, FPCWe're onboard2015-03-28T18:09:24.368ZWe use ADP Vantage HCM across entire company. Currently, we are using the HR, Time, Benefits and Payroll modules. Employees can view all their information and enter time. Managers can view all information for direct and indirect reports. We have centralized most admin/ payroll processes for greater control and consistency.,We went from manual time sheets to electronic time reporting very easily.
Our dedicated service team is excellent.,Issues with specific funtionality often escalated to "development" black hole.
Electronic feeds to some vendors don't work properly.
Change Control project leaders are weak. Often don't have the technical or project management knowledge/expertise needed.,8,Payroll efficiencies from automation
More automation = less manual work,Epicor, Lawson and UltiPro,Microsoft Exchange, Microsoft Access, Microsoft Office 2016,2200,4,Dedicated service team
Electronic timekeeping,Compliance
Data analytics,Compliance,9,Yes,Price
Product Features
Product Usability
Product Reputation
Positive Sales Experience with the Vendor,No,Vendor implemented,No,Change management was a major issue with the implementation,Delays due to ADP project team
ADP project team turnover,6,Online training,6,6,Don't do much or it causes problems,Some - we have done small customizations to the interface,No - we have not done any custom code,No,No,9,Yes,Our Client Service Team Manager reached out to get extra support for a change control initiative that was in jeopardy of being completed on time.,Employee self-service,Complex payroll calculations,Yes,8,8,7,Price, term of contractJoyce LoneyADP Vantage2016-02-10T22:47:02.123ZWe currently use ADP Vantage for our payroll, Hr, benefits, and time.,ADP is very user friendly.
Customer service is a main focus.
Always stays on top of updates.,The reporting side could be a bit challenging if you are not a little technical.
The requesting time off can be a bit user friendly and simpler to navigate.,9,Much better customer service.,1500,2,Run payroll
Benefits selection,make sure we are compliant,9,10,had payroll merger of various pay codes and i had full support.Karen PossoUnspecified
ADP Vantage HCM
112 Ratings
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September 29, 2019
Good HCM, but needs some improvements to make it world-class
Vantage and several other ADP-related products are being used by the whole company. It is our system of record for all employee HR functions. We also use ESS/MSS, payroll, recruiting and supporting processes. We needed an integrated HR process, from hire to fire, and this solved our most critical business needs. The goal for our purchase of Vantage was one-stop shopping for our HR users and employees in the field.
- The user interface and end-user experience is really the best of breed. The mobile app is user-friendly and the ability to flip into alternate languages has improved our adoption of this feature.
- The administration of the back end of Vantage is easy for practitioners to modify with minimal ADP intervention on run and maintain items.
- Vantage implementation has helped us standardize our processes across the company.
- Customer Service and the support team at ADP continues to be the biggest issue we have. Configuration requiring SME input requires a lengthy ticket process and the assigned resources are overburdened with other responsibilities. We struggle to get dedicated help and quick response times.
- Small changes to interfaces or tweaked to the configuration we cannot perform ourselves require costly change control requests. A simple change to an ADPR can cost $6000. We feel nickel and dimed.
- The technology is not aligned between the systems. Payroll is old and needs updating. Recruiting doesn't have the same look and feel and has minimal mobile capability. We purchased the suite of products hoping for alignment and continuity of products and it's clunky and provides a very dissimilar user experience. The separation of functionality between Talent and Time and Vantage and RM required cumbersome batches to update the systems and synch issues are common problems we have.
- not enough development in the Vantage roadmap of features -- the MY ADP mobile interface is slow to encompass the classic views for performance and time -- we need to be able to do everything in My ADP and mobile, and that is not the case.
- We haven't felt comfortable turning on MSS since the workflow and functionality isn't truly fleshed out.
August 06, 2019
Accuracy is key!!
We currently have 30 different pay groups that we process payroll for. We just implemented the recruiting module a few months ago that feeds into VantageHCM for all new hires. We're still trying to reduce the amount of paper that is processed between the business units, HR, and payroll.
- The dedicated service team allows for faster response to issues.
- It provides easy navigation for all employees, managers, and practitioners.
- Time cards, benefits, and payroll are all part of VantageHCM -- instead of three separate systems.
- It could provide a better reporting functionality for practitioners.
- I would like notifications from ADP when certain areas of the system are not working or are running slow.
- I would like more detailed instructions on how to do certain things, such as a new state tax setup.
May 30, 2019
Nostalgic for PayForce
We use Vantage for payroll processes and it was implemented as a replacement for PayForce.
- fairly intuitive most of the time
- nice new user experience for employees with MyADP
- can process payroll
- functionality is spotty - some things work differently depending on the field or page you are on - but not consistently across the application - some user ID fields need to use a leading zero - some you cannot use a leading zero
- lots of wasted space which requires the use of slide bars to view info - tons of extra key strokes to view or get into the information you want
- not a lot of thought given to how users will utilize/interact with the application - during our testing phase we were finding issue that should have been resolved in beta testing - some reports the headers are illegible due to poor formatting which we were told were a 'vantage design' and that we would get used to it
- the best way to get system enhancement requests to ADP is to complain/comment on The Bridge was the direction we were given
- we had a fully functional system which did all that we needed and were forced to 'upgrade' to a product which does not provide the basic functions that we had on the 'old/outdated' application - would have expected to get at least what we had plus some new functionality - now forced to redesign processes and find ways to work around vantages' limitations
April 29, 2019
ADP Vantage HCM Review
We use ADP Vantage HCM for everything. We use it for HR and Payroll. It houses almost everything that we need to run our business.
- ADP Vantage HCM is very comprehensive in that it allows us to do almost anything payroll related without limitations.
- ADP Vantage HCM is convenient in that it keeps all our HR information and speaks well with payroll. It's seamless!
- ADP Vantage HCM has great reporting capabilities and we can see trends and make better business decisions.
- I don't like that the Benefits, Talent, and Time modules are separate and don't update in real time.
- It's still very glitchy and slow. I get errors all the time and certain functionality gets disabled for no reason (like accepting/rejecting payroll).
- The way locations are currently set up is not very friendly for "working from home" locations.
April 24, 2019
Six Years with ADP Vantage
ADP Vantage HCM is being used company-wide for recruitment, HR, payroll and time. This system allowed us to standardize processes and implement more security so we could open up more options for self-service.
- ADP Vantage has a wonderful reporting feature called "Field Grabber". This allows even very inexperienced users to create the reports they need.
- ADP Vantage has a robust security management tool. We can set up users into a standard profile or easily create unique profiles for special circumstances.
- ADP Vantage gives the client access to manage their own setup, for the most part. We can manage our setup to incorporate changes in our processes.
- ADP Vantage can improve it's effective dating options. Many users don't understand what date to use and end up selecting a date that causes a problem with the data. It would be nice if we could set parameters to this field on certain screens.
- It is not easy to audit any user activity ADP Vantage. It's a complex report to run that needs to be deciphered, not easy to read for the occasional ADP user.
- Several fields are not as they are named, so it is not as user-friendly as it appears. For example, in Garnishments, if you have a Federal Tax Levy Agreement it has to be entered as Lien Type of Child Support order with a Sub Type of Private Order. No one would figure that out on their own.
August 09, 2019
ADP Vantage HCM Review
Our company uses Vantage for all HR related functions including recruiting, training and development, succession planning, benefits, payroll, etc.
- Easy to navigate
- Looks good
- Limited audit abilities
- Reporting can be difficult at times
- Random latency issues seemingly monthly
September 13, 2019
ADP Vantage HCM Review
Our entire organization uses ADP Vantage. Being a somewhat new employee, I am not sure what problems it has helped to address versus the platform we had prior to Vantage. I do like how it is easier to navigate about the site when hiring new employees, looking up information, etc.
- I like the ability to create reports with the field grabber option.
- New design is simple to use and understand.
- Efficient
- All fields are pretty self explanatory
- It does tend to "freeze" occasionally, or buffers for seconds on end causing your site to log out.
- Customization to your organizations needs is definitely limited.
- More cons than pros.😕
June 25, 2019
ADP Vantage HCM Newbie
Used by the majority of our salaried employees. Just went live on 1/1/19 and we currently utilize 60% of the platforms that Vantage has to offer. One of the problems we have as HR is having a complex group of employees (Salaried, FT hourly, Seasonal) along with different benefits programs which include both Union and Non-Union employees.
- Real-time data - we noticed that data passes through from Recruiting to HCM to Benefits rather quickly. It's better because we would normally have to wait a day or two for data to update in the different platforms.
- Streamlined Data - Now that data passes through from platform to platform, we no longer have many manual entries to key in.
- There are certain real-time data that is not actually provided in real-time. We have discovered there are some changes that have a 24-hour turnaround time, to me that is not real-time.
- The carrier should go to benefit vendors at least 2-3 times a week, not once. This is difficult when you have a certain group of workers whose benefits could start at any time and sometimes they have to wait 1+ weeks in order for the carrier to show them as active.
May 07, 2019
ADP Vantage HCM Review
ADP Vantage is our HRIS system - the source of record of our employee data. It is being used by the entire organization and helps us keep track of everything related to our employees, from the basic name and address data to pay and location information. We also created automated file feeds with many of our other systems that utilize employee data for various purposes, including systems access.
- It's a one-stop-shop for maintaining all needed information about your employees - no need to get different solutions for different purposes.
- ADP Vantage can be configured to your company's needs and allows secure, automated file feeds to other systems as needed, eliminating the need to duplicate work.
- The employee view of the system has been greatly enhanced recently with the introduction of MyADP, a mobile-friendly way for our employees to access, review, and update their own information whenever and wherever they need.
- While ADP Vantage is a one-stop-shop, it's still made up of different modules that don't always play well with each other, leading to disconnects that affect our employees' experience with the system.
- Customization to suit your organization's needs can be limited - we need to be able to house far more data in client-customized fields than are available to us.
- Requests for new features and improvements to functionality are added to an "enhancement queue" that appears to be so long that it may take years for your requests to be implemented.
August 26, 2019
ADP has potential
We use ADP Vantage across the organization for the following areas:
It streamlines workflow.
- HR
- Talent
- Learning
- Performance
- Benefits
- Payroll
- Time/Attendance
- Reporting
It streamlines workflow.
- Technology Advancement - striving to make changes that companies need.
- getting buyer input
- Reporting
- Missing functionality across their ADP Vantage platform. It has a lot of room for improvement especially with myADP and the Talent Management full suite. Not very customizable for our organization.
- Releases tend to create new problems which cause some of our staff to not be able to do their job.
- ADP charges for every little add-on where we are finding competitors do not.
- Performance Management
- Recruitment
May 01, 2019
ADP Vantage HCM Review
Vantage HCM is being used across the whole organization to process payroll accurately and efficiently for 7,000+ employees.
- Payroll processing.
- Garnishment processing.
- Tax & compliance.
- More customization within the platform.
July 12, 2018
ADP Review
ADP Vantage is used for HR (Core HR, Benefits, Talent, Recruitment) and payroll. Our employees use ADP on a daily basis to punch in and out for timecards. Employees are also able to update all their personal information such as address, phone, life events etc. Managers also use ADP Vantage self-service to enter information on transfers, pay changes, etc. We are completely paperless for all activities.
- Ambassador Rewards is a great program that practitioners can participate in.
- MyADP has a great look and feel but needs to be rolled out and not everything is there yet for our company.
- Self Service is the best part about ADP. Supervisors/Managers can submit items to be approved. Practitioners in ADP set up the workflow for the activities they can submit.
- I like the control practitioners have when it comes to security settings.
- ADP in general LOVES to roll out new products however it is very clear the new products are not tested by people that actually would use the product. Also they tend to roll out products that are NOT ready to be rolled out. ADP Vantage in general is a great example of this. ADP wanted to be a contender in the product solutions of everything is 1 product and it is seamless. That is NOT true about ADP Vantage. ADP Vantage is not real time when it comes to benefits talking to payroll. Ben Calc still needs to run in the background and be set to payroll. ADP Vantage should have never been marketed the way it was. Unfortunately our company bought into it and we have the product we have and now have to work with what we have.
- Another example of ADP rolling out new products before they are ready is My ADP. I tested this thoroughly before and I had to send a 17 page document to my service team to fix items that were not correct. Its frustrating to say the least.
- ADP loves to change your service team on you. We have had it rough since day 1 with ADP.... our service team is who we rely on to get answers to issues. ADP will just switch them without any notices. Mary Ladwig was a great service rep for benefits and without notice Mary was pulled from my account and I was given a different rep. Not only did ADP do this without notice but they did it right before Open Enrollment the absolute worst time for ADP to pull a rep. We have had the most challenging Open Enrollment and it is purely because ADP decided to pull my rep and then give me a completely inexperienced rep for Open Enrollment implementation.
- ADP Reporting is horrible. There is nothing to say other than it is not user friendly.
- ADP loves a good release to try and fix issues. However 99.9% of the time the release causes more issues that ADP did not test for.
July 12, 2018
My Opinion
Used by HR & Payroll. It provides solutions for payroll processing, compliance and on-boarding.
- Reporting
- Time & attendance
- Employee profiles
- Site glitches
- System goes down on payroll processing days
July 24, 2018
VANTAGE
Benefits with ADP is great, open enrollment is initiated and employees go into the benefits section and enroll themselves, less paperwork, less human error. I used to have to go over 200 timesheets, now all the time is handled through Vantage. It used to take me almost 2 days for timesheets alone, now it takes me 4 hours to process time for 460 people.
- The processes are simple
- ADP always help to fix any issues that may arise.
- It is nice to have a knowledgeable source to go to if you are in many states and the laws are different for each.
- All of our taxes are also completed and submitted by ADP
- Customer service - solving issues in a timely manner
- More explaining why the problems actually happen so we can avoid future issues
- Benefit quirks during open enrollment and the small issues that happen
October 08, 2018
Payroll Solutions Software
We use ADP Vantage HCM as a payroll solution. It meets and exceeds our expectations. We are finding many use cases for the software as we learn more and more about the system. It's a step up in the right direction from where we have come and with our growing database I have no doubt we will utilize it for many years to come.
- Easy to use interface.
- Available phone application for interaction on the go.
- Customizable to suit your business need.
- Some errors are hard to understand with the verbiage.
- Reports needs to be more streamline.
- Support team needs more knowledge about their software.
July 16, 2018
ADP Vantage for Payroll needs
ADP Vantage has allowed us to bring all payroll items and actions into one system. Any issue or questions employees have with pay can be resolved from ADP Vantage. The reporting functionality also allows us to quickly pull data we need to provide reports or analysis of any programs we run.
- Data Storage and continuity
- Account access and management
- Ease of use
- Effective dates, can only view last change performed on a day
July 13, 2018
ADP Vantage HCM Review
The system is utilized across the whole organization for HR and Time processing.
- Data Analytics; Vantage has a lot of neat reports
- Time Module; timecards only retain the primary rate of pay for reporting. It would be great to see additional rates that are paid to reflect the secondary rate in the calculation of hours.
- I dislike having to go to different areas to access 1 employee record. Would be nice to pull up the employee and have multiple points on the record versus having to go to multiple areas for 1 employee.
February 06, 2018
ADP Vantage HCM, lower cost & high maintenance.
ADP Vantage is being used by web.com to augment HR, recruiting, benefits and payroll all on one platform. It is being used across the entire organization. It attempts to address the business problem of having different software and platforms between recruiting's ATS (applicant tracking system) and HR/benefits/and payroll's platforms.
- It does a very thorough job of showing history of applicants interaction with job applications in an orderly format.
- It can, in theory, be a more cost-effective solution for managing multiple software applications all on one platform.
- Customization options for adding and subtracting steps in the recruiting process and pipeline are endless.
- It has plenty of room for improvement primarily with user interface and product training for new clients.
- It could be more efficient at integrating and pulling applicant's resumes from various job boards into the ATS feature of the system.
- It could improve on pushing out job descriptions to various job boards as well.
- It could be much better at setting up automated alerts and notifications for each user when an applicant has completed a step in the process (i.e. background check's, resume submission, signing of offer letters etc.)
February 01, 2018
Vantage for payroll
We tried to implement Vantage for payroll a year ago. We do not use ADP for HR, benefits or time. The implementation was dropped after several months of trying. The employee data transfer files from our other sources did not work right. We are on the list to try the implementation again later this year. From what I have seen of Vantage during the test period and from the training I received it is a user-friendly system, especially if you are using the entire HCM package. I really liked the analytics. But if you are trying to use just one part of the product – in our case just the payroll this is where it gets difficult.
- I like the analytics
- Make the individual parts of the product work independently.
January 16, 2018
New user Vantage review
We are using ADP Vantage for our payroll processing only.
- The DataBridge for importing data is nice but it is critical that it is set up correctly which is difficult. Once working well it has an ease of use.
- Manual check processing is good and efficient
- One stop shop for different things such as quickview. This is my favorite feature.
- Batch output reports are not user friendly and efficient. They are not easy to read or use for audit purposes.
- Not being able to find employees by the whole SSN makes it difficult in times that is your only known source of data for the employee.
- The lack of use of effective dates makes it very difficult to report on and prepare audit documentation for clients.
- There are bugs still in this system that seem to be only brought up by the client and the action to fix or make right is not taken with the critical needs of the clients.
April 10, 2018
No thanks
It is used throughout the company to maintain employee records. It generates data that is used to measure turnover, retention and overall workforce stability. It tracks and maintains important employee data.
- It is easy to navigate.
- It provides comprehensive employee information and status.
- It is easy to move from ADP product to another.
- Search features can be cumbersome.
- Tracking and reviewing disciplinary actions do not flow smoothly. There are too many steps to review each action.
March 23, 2018
ADP Products
ADP Vantage is used by our entire organization for payroll
- Easily navigate the system
- Process payroll accurately
- Easy to create batches for processing
- Retro calculations systemically
- Ability to set-up codes without needing ADP's assistance
- Transfer of data between ADP & HCM
January 17, 2018
Review from a Payroll/HRIS Manager
Vantage is being used for benefits, payroll, GL, Human Resources, Time, performance and compensation. We are using Vantage throughout the entire company. It is eliminating paper and it provides real-time data for our teams.
- ADP is always updating Vantage. ADP is always looking for ways to improve the product. They are also looking for clients to chime in on any product enhancements. This is amazing that ADP wants to know what we think about the product.
- We like the performance and compensation module. It has eliminated the need for paper. We'll never lose an evaluation. Amazing!
- We would live to see a more robust disciplinary system, where associates can sign their counseling, to eliminate the need for paper.
- We have more than 1200 practitioners. This is a shortcoming for ADP, because when we need to add a new feature, we have to update each practitioner record one a at time.
January 17, 2018
We're onboard
We use ADP Vantage HCM across entire company. Currently, we are using the HR, Time, Benefits and Payroll modules. Employees can view all their information and enter time. Managers can view all information for direct and indirect reports. We have centralized most admin/ payroll processes for greater control and consistency.
- We went from manual time sheets to electronic time reporting very easily.
- Our dedicated service team is excellent.
- Issues with specific funtionality often escalated to "development" black hole.
- Electronic feeds to some vendors don't work properly.
- Change Control project leaders are weak. Often don't have the technical or project management knowledge/expertise needed.
January 16, 2018
ADP Vantage
We currently use ADP Vantage for our payroll, Hr, benefits, and time.
- ADP is very user friendly.
- Customer service is a main focus.
- Always stays on top of updates.
- The reporting side could be a bit challenging if you are not a little technical.
- The requesting time off can be a bit user friendly and simpler to navigate.
ADP Vantage HCM Scorecard Summary
Feature Scorecard Summary
About ADP Vantage HCM
ADP Vantage HCM® aims to offer easy-to-use technology and expert guidance that helps you focus on your vision while simplifying administration, managing costs, and minimizing risk.
Capabilities include:
- Recruiting
- Talent Management
- Onboarding
- ACA and Benefits Administration
- Time and Labor
- Payroll
- Analytics & Benchmarking
- Expertise
Interested buyers can explore ADP’s Human Capital Management (HCM) platform and tools through an interactive experience offered on the vendor's website.
ADP Vantage HCM Screenshots
ADP Vantage HCM Competitors
Workday Human Capital Management, Ceridian Dayforce, Triton HR, Namely, UltiPro, SAP SuccessFactors, Kronos, Oracle
Pricing
Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional
ADP Vantage HCM Customer Size Distribution
| Consumers | 0% | |
| Small Businesses (1-50 employees) | 0% | |
| Mid-Size Companies (51-500 employees) | 8% | |
| Enterprises (> 500 employees) | 92% |
ADP Vantage HCM Support Options
| Paid Version | |
|---|---|
| Phone | |
| Forum/Community | |
| FAQ/Knowledgebase | |
| Social Media | |
| Video Tutorials / Webinar |
ADP Vantage HCM Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries: | North America |
| Supported Languages: | English, Spanish, French, Dutch, German, Portuguese, Chinese, French and Italian |