TrustRadius
ADP Vantage HCM is a fully-integrated platform combining the pillars of human capital management: HR, payroll, benefits, talent management and time & attendance.https://dudodiprj2sv7.cloudfront.net/product-logos/iQ/Gs/CGSL01M2HZXH.PNGADPADP Review2018-01-16T20:30:41.192ZADP Vantage is used for HR (Core HR, Benefits, Talent, Recruitment) and payroll. Our employees use ADP on a daily basis to punch in and out for timecards. Employees are also able to update all their personal information such as address, phone, life events etc. Managers also use ADP Vantage self-service to enter information on transfers, pay changes, etc. We are completely paperless for all activities.,Ambassador Rewards is a great program that practitioners can participate in.
MyADP has a great look and feel but needs to be rolled out and not everything is there yet for our company.
Self Service is the best part about ADP. Supervisors/Managers can submit items to be approved. Practitioners in ADP set up the workflow for the activities they can submit.
I like the control practitioners have when it comes to security settings.,ADP in general LOVES to roll out new products however it is very clear the new products are not tested by people that actually would use the product. Also they tend to roll out products that are NOT ready to be rolled out. ADP Vantage in general is a great example of this. ADP wanted to be a contender in the product solutions of everything is 1 product and it is seamless. That is NOT true about ADP Vantage. ADP Vantage is not real time when it comes to benefits talking to payroll. Ben Calc still needs to run in the background and be set to payroll. ADP Vantage should have never been marketed the way it was. Unfortunately our company bought into it and we have the product we have and now have to work with what we have.
Another example of ADP rolling out new products before they are ready is My ADP. I tested this thoroughly before and I had to send a 17 page document to my service team to fix items that were not correct. Its frustrating to say the least.
ADP loves to change your service team on you. We have had it rough since day 1 with ADP.... our service team is who we rely on to get answers to issues. ADP will just switch them without any notices. Mary Ladwig was a great service rep for benefits and without notice Mary was pulled from my account and I was given a different rep. Not only did ADP do this without notice but they did it right before Open Enrollment the absolute worst time for ADP to pull a rep. We have had the most challenging Open Enrollment and it is purely because ADP decided to pull my rep and then give me a completely inexperienced rep for Open Enrollment implementation.
ADP Reporting is horrible. There is nothing to say other than it is not user friendly.
ADP loves a good release to try and fix issues. However 99.9% of the time the release causes more issues that ADP did not test for.,7,Overall ADP is one of the more expensive systems out there. We decided to take the chances and go with them. We make it work but there is always more that you want out of your system.
If you want it ADP may have it but how much are you willing to pay for it. Its not always worth the $$.,Marcy ClarkMy Opinion2018-05-08T17:01:25.463ZUsed by HR & Payroll. It provides solutions for payroll processing, compliance and on-boarding.,Reporting
Time & attendance
Employee profiles,Site glitches
System goes down on payroll processing days,10,Positive when all systems are working correctly
Negative when systems are not working correctly and causes delay of payment,,Adobe Acrobat DC, Google Domains,50,2,Payroll
Onboarding
Compliance,Better reconcilation,Additional compliance tools,10,Yes,Price
Product Features
Product Usability
Product Reputation
Prior Experience with the Product
Vendor Reputation
Existing Relationship with the Vendor
Positive Sales Experience with the Vendor
Analyst Reports
Third-party Reviews,We wouldn't.,Don't know,Changes in procedure,10,Self-taught,No, you definitely need a colleague to help guide you,1,n/A,Some - we have done small customizations to the interface,Some - we have added small pieces of custom code,Custom reporting is done by management.,9,Yes,Yes - When they resolve issues immediately, which is almost always.,Signing off on time review
Processing pay cycle
Processing time data
Generating off cycle checks,Uploading pay data entry batches often will not work in google chrome and we will have to switch browsers to perform different tasks in ADP
Uploading pay data entry batches when the view selected is correct but the data import still fails
When processing the pay cycle and the system gets stuck when trying to reject,Yes, but I don't use it,10,9,7,9,none,none,,1,none for now,10,10,not sure, i didnt negotiate,just listening to our concerns,Yes,features running smoothly
less inconsistencies in time validation
more accurate reporting,not sure, cant wait to find out,NoMaria ZheleznyakVANTAGE2018-07-24T19:41:23.592ZBenefits with ADP is great, open enrollment is initiated and employees go into the benefits section and enroll themselves, less paperwork, less human error. I used to have to go over 200 timesheets, now all the time is handled through Vantage. It used to take me almost 2 days for timesheets alone, now it takes me 4 hours to process time for 460 people.,The processes are simple
ADP always help to fix any issues that may arise.
It is nice to have a knowledgeable source to go to if you are in many states and the laws are different for each.
All of our taxes are also completed and submitted by ADP,Customer service - solving issues in a timely manner
More explaining why the problems actually happen so we can avoid future issues
Benefit quirks during open enrollment and the small issues that happen,9,Saves more time for personnel to actually help the employees
Self-service is great for employees
The reports and management of data is great and very useful,,Yes,More efficient
More information
Better record keeping,Easier move around for the employee portal
Time upgrades,No,YesVerified UserPayroll Solutions Software2018-10-08T20:16:40.793ZWe use ADP Vantage HCM as a payroll solution. It meets and exceeds our expectations. We are finding many use cases for the software as we learn more and more about the system. It's a step up in the right direction from where we have come and with our growing database I have no doubt we will utilize it for many years to come.,Easy to use interface.
Available phone application for interaction on the go.
Customizable to suit your business need.,Some errors are hard to understand with the verbiage.
Reports needs to be more streamline.
Support team needs more knowledge about their software.,10,Verified UserADP has potential2017-04-27T18:41:29.246ZWe use ADP Vantage across the organization for the following areas:
HRTalentLearningPerformanceBenefitsPayrollTime/AttendanceReportingOur Employees use it for their HR/Payroll portal to submit things electronically and our Management team utilizes this for their staff to approve time cards, time off, changes, etc.
It streamlines workflow.,Technology Advancement - striving to make changes that companies need.
getting buyer input
Reporting,Missing functionality across their ADP Vantage platform. It has a lot of room for improvement especially with myADP and the Talent Management full suite. Not very customizable for our organization.
Releases tend to create new problems which cause some of our staff to not be able to do their job.
ADP charges for every little add-on where we are finding competitors do not.
Performance Management
Recruitment,8,In some areas it has saved us time and paper but in some cases it has added additional workflow and audits to ensure compliance with the system.
In order to streamline seemlessely you have to pay for each module unlike other competitors,Ceridian Dayforce HCM and Workday Human Capital Management,1900,2,HR Reporting
Payroll
Employment Tracking
Recruiting,unsure,Onboarding,7,Yes,Price
Product Features
Product Usability
Product Reputation
Prior Experience with the Product
Vendor Reputation
Third-party Reviews,There are pieces to the system that are not all in one such as a Benefits upload the week of payroll which should seemlessly be in the system. Also ask up front for charges for additional modules. Others didn't charge it was ALL in one and ADP is not.,Implemented in-house,Yes,Change management was a big part of the implementation and was well-handled,Performance wasn't up and running as what we were told in the Sales Meeting
Issues with Recruitment to be able to utilize it fully with flipping applicants to hire
Benefits weren't configured correctly from the ADP implementation,5,Online training,7,8,Think about how you want everything configured before you start. have a road map created so it is set up the way you want it.,Some - we have done small customizations to the interface,Some - we have added small pieces of custom code,N/a,9,Yes,We have our support person Michelle dig and dig to find the root cause of our Salary Grade issue that occured two years in a row. She didn't have to go to the length she did but she was able to find an issue with ADP that configuration analysts needed to fit in a future release. if it wasn't for her compassion and drive for her job we would still have issues today no doubt!Verified User
Unspecified
ADP Vantage HCM
89 Ratings
