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Filter 120 vetted ADP Vantage HCM reviews and ratings
Reviews (1-25 of 45)
November 13, 2019
a View into ADP Vantage HCM
Our entire organization utilizes the ADP Vantage HCM application in various capacities. Employees use the ADP Vantage HCM application to log in/out, check their time cards and PTO balances. Managers use ADP Vantage HCM to review time cards, perform edits, and run reports. HR and Finance practitioners perform payroll and HR related duties in ADP Vantage HCM.
My overall feedback is that ADP Vantage HCM is an above-average application and fits our business needs for the most part. There are a few areas within the payroll sections that still need to be updated, and we have lost some functionality that we experienced with Payforce.
My overall feedback is that ADP Vantage HCM is an above-average application and fits our business needs for the most part. There are a few areas within the payroll sections that still need to be updated, and we have lost some functionality that we experienced with Payforce.
- The flow of data from payroll to time now takes minutes, and there is no need to wait until the next day.
- The general look and feel of the application, especially the layout, make it easy for all users to perform their duties.
- The insight metric and analytic dashboards are an updated view on a variety of data points.
- The Pay Data views, while helpful in some data entry cases, can slow down batch entries if you have to update or create new views continually.
- The state tax withholding section is a bit cumbersome and involves unnecessary movement to another screen and then back again to save the updated information.
- ADP Vantage HCM cannot default the effective data of incoming payroll changes to the 1st day of the pay period. ADP Payforce had a flag that we could check that would do this. This is critical because although the payroll section will include retro the changes to the beginning of the pay period, the actual effective date will map over to time and not the beginning of the pay period.
September 29, 2019
Good HCM, but needs some improvements to make it world-class
Vantage and several other ADP-related products are being used by the whole company. It is our system of record for all employee HR functions. We also use ESS/MSS, payroll, recruiting and supporting processes. We needed an integrated HR process, from hire to fire, and this solved our most critical business needs. The goal for our purchase of Vantage was one-stop shopping for our HR users and employees in the field.
- The user interface and end-user experience is really the best of breed. The mobile app is user-friendly and the ability to flip into alternate languages has improved our adoption of this feature.
- The administration of the back end of Vantage is easy for practitioners to modify with minimal ADP intervention on run and maintain items.
- Vantage implementation has helped us standardize our processes across the company.
- Customer Service and the support team at ADP continues to be the biggest issue we have. Configuration requiring SME input requires a lengthy ticket process and the assigned resources are overburdened with other responsibilities. We struggle to get dedicated help and quick response times.
- Small changes to interfaces or tweaked to the configuration we cannot perform ourselves require costly change control requests. A simple change to an ADPR can cost $6000. We feel nickel and dimed.
- The technology is not aligned between the systems. Payroll is old and needs updating. Recruiting doesn't have the same look and feel and has minimal mobile capability. We purchased the suite of products hoping for alignment and continuity of products and it's clunky and provides a very dissimilar user experience. The separation of functionality between Talent and Time and Vantage and RM required cumbersome batches to update the systems and synch issues are common problems we have.
- not enough development in the Vantage roadmap of features -- the MY ADP mobile interface is slow to encompass the classic views for performance and time -- we need to be able to do everything in My ADP and mobile, and that is not the case.
- We haven't felt comfortable turning on MSS since the workflow and functionality isn't truly fleshed out.
August 06, 2019
Accuracy is key!!
We currently have 30 different pay groups that we process payroll for. We just implemented the recruiting module a few months ago that feeds into VantageHCM for all new hires. We're still trying to reduce the amount of paper that is processed between the business units, HR, and payroll.
- The dedicated service team allows for faster response to issues.
- It provides easy navigation for all employees, managers, and practitioners.
- Time cards, benefits, and payroll are all part of VantageHCM -- instead of three separate systems.
- It could provide a better reporting functionality for practitioners.
- I would like notifications from ADP when certain areas of the system are not working or are running slow.
- I would like more detailed instructions on how to do certain things, such as a new state tax setup.
August 09, 2019
ADP Vantage HCM Review
Our company uses Vantage for all HR related functions including recruiting, training and development, succession planning, benefits, payroll, etc.
- Easy to navigate
- Looks good
- Limited audit abilities
- Reporting can be difficult at times
- Random latency issues seemingly monthly
January 09, 2020
ADP Vantage HCM Newbie
Used by the majority of our salaried employees. Went live on 1/1/19 and we currently utilize 60% of the platforms that Vantage has to offer. One of the problems we have as HR is having a complex group of employees (Salaried, FT hourly, Seasonal) along with different benefits programs which include both Union and Non-Union employees.
- Real-time data - we noticed that data passes through from Recruiting to HCM to Benefits rather quickly. It's better because we would normally have to wait a day or two for data to update in the different platforms.
- Streamlined Data - Now that data passes through from platform to platform, we no longer have many manual entries to key in.
- There are certain real-time data that is not actually provided in real-time. We have discovered there are some changes that have a 24-hour turnaround time, to me that is not real-time.
- The carrier should go to benefit vendors at least 2-3 times a week, not once. This is difficult when you have a certain group of workers whose benefits could start at any time and sometimes they have to wait 1+ weeks in order for the carrier to show them as active.
September 13, 2019
ADP Vantage HCM Review
Our entire organization uses ADP Vantage. Being a somewhat new employee, I am not sure what problems it has helped to address versus the platform we had prior to Vantage. I do like how it is easier to navigate about the site when hiring new employees, looking up information, etc.
- I like the ability to create reports with the field grabber option.
- New design is simple to use and understand.
- Efficient
- All fields are pretty self explanatory
- It does tend to "freeze" occasionally, or buffers for seconds on end causing your site to log out.
- Customization to your organizations needs is definitely limited.
- More cons than pros.😕
December 30, 2019
It's getting there
It is being used by payroll and HR at this time. We will roll it out to managers in the future once we continue to build out the areas we want them to use.
- Reporting
- Payroll
- User defined areas
- Performance management
November 14, 2019
Payroll Solutions Software
We use ADP Vantage HCM as a payroll solution. It meets and exceeds our expectations. We are finding many use cases for the software as we learn more and more about the system. It's a step up in the right direction from where we have come and with our growing database I have no doubt we will utilize it for many years to come.
- Easy to use interface.
- Available phone application for interaction on the go.
- Customizable to suit your business need.
- Some errors are hard to understand with the verbiage.
- Reports needs to be more streamline.
- Support team needs more knowledge about their software.
- ADP Consultants could use more knowledge based training.
August 26, 2019
ADP has potential
We use ADP Vantage across the organization for the following areas:
It streamlines workflow.
- HR
- Talent
- Learning
- Performance
- Benefits
- Payroll
- Time/Attendance
- Reporting
It streamlines workflow.
- Technology Advancement - striving to make changes that companies need.
- getting buyer input
- Reporting
- Missing functionality across their ADP Vantage platform. It has a lot of room for improvement especially with myADP and the Talent Management full suite. Not very customizable for our organization.
- Releases tend to create new problems which cause some of our staff to not be able to do their job.
- ADP charges for every little add-on where we are finding competitors do not.
- Performance Management
- Recruitment
May 30, 2019
Nostalgic for PayForce
We use Vantage for payroll processes and it was implemented as a replacement for PayForce.
- fairly intuitive most of the time
- nice new user experience for employees with MyADP
- can process payroll
- functionality is spotty - some things work differently depending on the field or page you are on - but not consistently across the application - some user ID fields need to use a leading zero - some you cannot use a leading zero
- lots of wasted space which requires the use of slide bars to view info - tons of extra key strokes to view or get into the information you want
- not a lot of thought given to how users will utilize/interact with the application - during our testing phase we were finding issue that should have been resolved in beta testing - some reports the headers are illegible due to poor formatting which we were told were a 'vantage design' and that we would get used to it
- the best way to get system enhancement requests to ADP is to complain/comment on The Bridge was the direction we were given
- we had a fully functional system which did all that we needed and were forced to 'upgrade' to a product which does not provide the basic functions that we had on the 'old/outdated' application - would have expected to get at least what we had plus some new functionality - now forced to redesign processes and find ways to work around vantages' limitations
April 29, 2019
ADP Vantage HCM Review
We use ADP Vantage HCM for everything. We use it for HR and Payroll. It houses almost everything that we need to run our business.
- ADP Vantage HCM is very comprehensive in that it allows us to do almost anything payroll related without limitations.
- ADP Vantage HCM is convenient in that it keeps all our HR information and speaks well with payroll. It's seamless!
- ADP Vantage HCM has great reporting capabilities and we can see trends and make better business decisions.
- I don't like that the Benefits, Talent, and Time modules are separate and don't update in real time.
- It's still very glitchy and slow. I get errors all the time and certain functionality gets disabled for no reason (like accepting/rejecting payroll).
- The way locations are currently set up is not very friendly for "working from home" locations.
April 24, 2019
Six Years with ADP Vantage
ADP Vantage HCM is being used company-wide for recruitment, HR, payroll and time. This system allowed us to standardize processes and implement more security so we could open up more options for self-service.
- ADP Vantage has a wonderful reporting feature called "Field Grabber". This allows even very inexperienced users to create the reports they need.
- ADP Vantage has a robust security management tool. We can set up users into a standard profile or easily create unique profiles for special circumstances.
- ADP Vantage gives the client access to manage their own setup, for the most part. We can manage our setup to incorporate changes in our processes.
- ADP Vantage can improve it's effective dating options. Many users don't understand what date to use and end up selecting a date that causes a problem with the data. It would be nice if we could set parameters to this field on certain screens.
- It is not easy to audit any user activity ADP Vantage. It's a complex report to run that needs to be deciphered, not easy to read for the occasional ADP user.
- Several fields are not as they are named, so it is not as user-friendly as it appears. For example, in Garnishments, if you have a Federal Tax Levy Agreement it has to be entered as Lien Type of Child Support order with a Sub Type of Private Order. No one would figure that out on their own.
May 07, 2019
ADP Vantage HCM Review
ADP Vantage is our HRIS system - the source of record of our employee data. It is being used by the entire organization and helps us keep track of everything related to our employees, from the basic name and address data to pay and location information. We also created automated file feeds with many of our other systems that utilize employee data for various purposes, including systems access.
- It's a one-stop-shop for maintaining all needed information about your employees - no need to get different solutions for different purposes.
- ADP Vantage can be configured to your company's needs and allows secure, automated file feeds to other systems as needed, eliminating the need to duplicate work.
- The employee view of the system has been greatly enhanced recently with the introduction of MyADP, a mobile-friendly way for our employees to access, review, and update their own information whenever and wherever they need.
- While ADP Vantage is a one-stop-shop, it's still made up of different modules that don't always play well with each other, leading to disconnects that affect our employees' experience with the system.
- Customization to suit your organization's needs can be limited - we need to be able to house far more data in client-customized fields than are available to us.
- Requests for new features and improvements to functionality are added to an "enhancement queue" that appears to be so long that it may take years for your requests to be implemented.
May 01, 2019
ADP Vantage HCM Review
Vantage HCM is being used across the whole organization to process payroll accurately and efficiently for 7,000+ employees.
- Payroll processing.
- Garnishment processing.
- Tax & compliance.
- More customization within the platform.
July 12, 2018
ADP Review
ADP Vantage is used for HR (Core HR, Benefits, Talent, Recruitment) and payroll. Our employees use ADP on a daily basis to punch in and out for timecards. Employees are also able to update all their personal information such as address, phone, life events etc. Managers also use ADP Vantage self-service to enter information on transfers, pay changes, etc. We are completely paperless for all activities.
- Ambassador Rewards is a great program that practitioners can participate in.
- MyADP has a great look and feel but needs to be rolled out and not everything is there yet for our company.
- Self Service is the best part about ADP. Supervisors/Managers can submit items to be approved. Practitioners in ADP set up the workflow for the activities they can submit.
- I like the control practitioners have when it comes to security settings.
- ADP in general LOVES to roll out new products however it is very clear the new products are not tested by people that actually would use the product. Also they tend to roll out products that are NOT ready to be rolled out. ADP Vantage in general is a great example of this. ADP wanted to be a contender in the product solutions of everything is 1 product and it is seamless. That is NOT true about ADP Vantage. ADP Vantage is not real time when it comes to benefits talking to payroll. Ben Calc still needs to run in the background and be set to payroll. ADP Vantage should have never been marketed the way it was. Unfortunately our company bought into it and we have the product we have and now have to work with what we have.
- Another example of ADP rolling out new products before they are ready is My ADP. I tested this thoroughly before and I had to send a 17 page document to my service team to fix items that were not correct. Its frustrating to say the least.
- ADP loves to change your service team on you. We have had it rough since day 1 with ADP.... our service team is who we rely on to get answers to issues. ADP will just switch them without any notices. Mary Ladwig was a great service rep for benefits and without notice Mary was pulled from my account and I was given a different rep. Not only did ADP do this without notice but they did it right before Open Enrollment the absolute worst time for ADP to pull a rep. We have had the most challenging Open Enrollment and it is purely because ADP decided to pull my rep and then give me a completely inexperienced rep for Open Enrollment implementation.
- ADP Reporting is horrible. There is nothing to say other than it is not user friendly.
- ADP loves a good release to try and fix issues. However 99.9% of the time the release causes more issues that ADP did not test for.
July 12, 2018
My Opinion
Used by HR & Payroll. It provides solutions for payroll processing, compliance and on-boarding.
- Reporting
- Time & attendance
- Employee profiles
- Site glitches
- System goes down on payroll processing days
February 06, 2018
ADP Vantage HCM, lower cost & high maintenance.
ADP Vantage is being used by web.com to augment HR, recruiting, benefits and payroll all on one platform. It is being used across the entire organization. It attempts to address the business problem of having different software and platforms between recruiting's ATS (applicant tracking system) and HR/benefits/and payroll's platforms.
- It does a very thorough job of showing history of applicants interaction with job applications in an orderly format.
- It can, in theory, be a more cost-effective solution for managing multiple software applications all on one platform.
- Customization options for adding and subtracting steps in the recruiting process and pipeline are endless.
- It has plenty of room for improvement primarily with user interface and product training for new clients.
- It could be more efficient at integrating and pulling applicant's resumes from various job boards into the ATS feature of the system.
- It could improve on pushing out job descriptions to various job boards as well.
- It could be much better at setting up automated alerts and notifications for each user when an applicant has completed a step in the process (i.e. background check's, resume submission, signing of offer letters etc.)
February 01, 2018
Vantage for payroll
We tried to implement Vantage for payroll a year ago. We do not use ADP for HR, benefits or time. The implementation was dropped after several months of trying. The employee data transfer files from our other sources did not work right. We are on the list to try the implementation again later this year. From what I have seen of Vantage during the test period and from the training I received it is a user-friendly system, especially if you are using the entire HCM package. I really liked the analytics. But if you are trying to use just one part of the product – in our case just the payroll this is where it gets difficult.
- I like the analytics
- Make the individual parts of the product work independently.
April 10, 2018
No thanks
It is used throughout the company to maintain employee records. It generates data that is used to measure turnover, retention and overall workforce stability. It tracks and maintains important employee data.
- It is easy to navigate.
- It provides comprehensive employee information and status.
- It is easy to move from ADP product to another.
- Search features can be cumbersome.
- Tracking and reviewing disciplinary actions do not flow smoothly. There are too many steps to review each action.
March 23, 2018
ADP Products
ADP Vantage is used by our entire organization for payroll
- Easily navigate the system
- Process payroll accurately
- Easy to create batches for processing
- Retro calculations systemically
- Ability to set-up codes without needing ADP's assistance
- Transfer of data between ADP & HCM
July 24, 2018
VANTAGE
Benefits with ADP is great, open enrollment is initiated and employees go into the benefits section and enroll themselves, less paperwork, less human error. I used to have to go over 200 timesheets, now all the time is handled through Vantage. It used to take me almost 2 days for timesheets alone, now it takes me 4 hours to process time for 460 people.
- The processes are simple
- ADP always help to fix any issues that may arise.
- It is nice to have a knowledgeable source to go to if you are in many states and the laws are different for each.
- All of our taxes are also completed and submitted by ADP
- Customer service - solving issues in a timely manner
- More explaining why the problems actually happen so we can avoid future issues
- Benefit quirks during open enrollment and the small issues that happen
March 23, 2018
Just my thoughts as a Payroll Administrator
Waste Pro uses ADP Vantage HCM across the whole organization. It addresses business problems such as it is a one stop shop, meaning one log in and I can access a variety of items. It provides self service to our employees, which takes some of the load off of the administrators and allows the EE immediate access to their information.
- ADP Vantage HCM is nicely laid out so it is user friendly. It gives you the look and feel of what other popular apps might look like so there is a familiarity there.
- ADP Vantage HCM being a one stop shop, makes it nice to only have to keep track of one log in and I have all of the information I need at my fingertips.
- ADP Vantage HCM is always evolving and while at times this can be a challenge I find it to be a strength that they are always trying to improve the product.
- We just upgraded to Vantage Time Version 8. While we are glad that we do not have to worry about Java any more the look and feel is a little lack luster. The screen is boring and it can be hard to locate what you are looking for because nothing really stands out.
- Since upgrading to Vantage Time Version 8 things have been moved around that we were not expecting so I think it would have been helpful to have that laid out during the implementation process.
- The other item that I have personally had issues with is Employee Documents. This has given errors across our company so at any given moment you do not have access to obtain an EE's documents. This needs improvement.
July 16, 2018
ADP Vantage for Payroll needs
ADP Vantage has allowed us to bring all payroll items and actions into one system. Any issue or questions employees have with pay can be resolved from ADP Vantage. The reporting functionality also allows us to quickly pull data we need to provide reports or analysis of any programs we run.
- Data Storage and continuity
- Account access and management
- Ease of use
- Effective dates, can only view last change performed on a day
July 13, 2018
ADP Vantage HCM Review
The system is utilized across the whole organization for HR and Time processing.
- Data Analytics; Vantage has a lot of neat reports
- Time Module; timecards only retain the primary rate of pay for reporting. It would be great to see additional rates that are paid to reflect the secondary rate in the calculation of hours.
- I dislike having to go to different areas to access 1 employee record. Would be nice to pull up the employee and have multiple points on the record versus having to go to multiple areas for 1 employee.
January 16, 2018
New user Vantage review
We are using ADP Vantage for our payroll processing only.
- The DataBridge for importing data is nice but it is critical that it is set up correctly which is difficult. Once working well it has an ease of use.
- Manual check processing is good and efficient
- One stop shop for different things such as quickview. This is my favorite feature.
- Batch output reports are not user friendly and efficient. They are not easy to read or use for audit purposes.
- Not being able to find employees by the whole SSN makes it difficult in times that is your only known source of data for the employee.
- The lack of use of effective dates makes it very difficult to report on and prepare audit documentation for clients.
- There are bugs still in this system that seem to be only brought up by the client and the action to fix or make right is not taken with the critical needs of the clients.
ADP Vantage HCM Scorecard Summary
Feature Scorecard Summary
About ADP Vantage HCM
ADP Vantage HCM® aims to offer easy-to-use technology and expert guidance that helps you focus on your vision while simplifying administration, managing costs, and minimizing risk.
Capabilities include:
- Recruiting
- Talent Management
- Onboarding
- ACA and Benefits Administration
- Time and Labor
- Payroll
- Analytics & Benchmarking
- Expertise
Interested buyers can explore ADP’s Human Capital Management (HCM) platform and tools through an interactive experience offered on the vendor's website.
ADP Vantage HCM Screenshots
ADP Vantage HCM Competitors
Workday Human Capital Management, Ceridian Dayforce, Triton HR, Namely, UltiPro, SAP SuccessFactors, Kronos, Oracle
Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
ADP Vantage HCM Customer Size Distribution
| Consumers | 0% | |
| Small Businesses (1-50 employees) | 0% | |
| Mid-Size Companies (51-500 employees) | 8% | |
| Enterprises (> 500 employees) | 92% |
ADP Vantage HCM Support Options
| Paid Version | |
|---|---|
| Phone | |
| Forum/Community | |
| FAQ/Knowledgebase | |
| Social Media | |
| Video Tutorials / Webinar |
ADP Vantage HCM Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries: | North America |
| Supported Languages: | English, Spanish, French, Dutch, German, Portuguese, Chinese, French and Italian |