ADP Vantage HCM Reviews

ADP Vantage is suited in large companies if you like ADP, are planning on staying with ADP, and are knowledgeable with autopay, how to stop autopay, familiar with multi-J reports, understand ADP tax adjustments and manual check adjustments, and have multiple pay groups. If you have a need for multiple retro calculations and use a different system for HCM then you do for payroll, you will still have some manual work, and need to watch your date data lines as this can cause issues. Once you understand how it works, and create a system, you will be ok.

[Well suited to] reduce the amount of effort needed to process a payroll timely and accurately. Our employees now have real-time access to their payroll and PTO time once the payroll is processed.

System easy to use

I believe ADP is great for large businesses that are expanding. There are lots of cool features that we haven't used simply because they don't apply to us yet, but I hope to use them in the future. The Data Cloud and Bench Marking are ideal for the large business that wants to see where they are in the market and their changes over time.

ADP Vantage HCM is well suited for large accounts with more complex payroll and time and attendance needs. I would not recommend this product for basic payroll processing. These business would be much better suited to use a lower level payroll product.

I am pleased with the level of growth potential that ADP Vantage HCM has and look forward to utilizing these in the future.

I feel this product allows us to process payroll, enter changes, perform all of our time and attendance needs, and allow for improved reporting.

Our Users have commented that the learning curve is fairly short and they can get up to speed in a small amount of time.

ADP Vantage is able to scale to our needs. As your organization's payroll and time and attendance needs grow, ADP has optional modules (scheduler, HR, ect.) that can be purchased. The basic reporting and metrics are nice add-ons.

For large companies, this is a good product especially if used with self-service. It has robust functionality, ease of use for pay cards. Easily customized. Able to bring in data from other systems, if HR is not ADP. Ability to retain batches used all the time, and able to transmit payroll on the fly, but not send data you've already uploaded.

Expensive.

ADP is well suited for a larger company with at least 100 or more employees. It's too complex for a small company with less than 50 employees, but it is a great system to migrate to if using multiple systems for timecards, benefits, and payroll. when ensuring we are compliance with new state requirements, hard to verify with ADP is all of our companies have been set up correctly.

Service requests are closed without any communication. Lack of 24-48 response time from our service team. we do have a bi-weekly meeting after each payroll is ran but lack of follow through from the service team is lacking. We just had a new service team assigned to us, so we will see how it goes.

Expect an additional amount of time for hands-on training to be able to utilize the system to its greatest capability. I come from using ADP Workforce now so lots of the functionality is the same but called something else in ADPVantage. Just need to be willing to realize same functionality but called something else.

I think ADP Vantage HCM would be great for a company that did not have a complicated labor allocation setup, or a company that did not have employees working in multiple states. From a payroll perspective if you have a complicated setup, this might not be the program for you. HR-wise this program is well suited to a company of our size, 1500. Because of our labor allocations, that seems to cause a lot of problems configuring how costs get broken out. There are many different options for configuration, whether it be in time, or payroll. However, it seems as though items coming from time can be overridden from the payroll engine or things in the payroll engine can be overridden in by the time file.

I think it's important for other companies to do their research and to make sure to not be oversold like we were. We needed to have an implementation expert with the sales person who could have explained some of what we wanted was not doable without costing extra. It's for this reason that I'm giving ADP Vantage HCM this rating. Everything is a project and comes with an additional cost.

Easy to use for payroll and reporting of employee information. We get all our HCM in one place. Recruitment and talent management were recently implimented

ADP Vantage has the ability to grow alongside your company.

Support does exceed expectations most of the time. There have been a few times I've had to call back to have an issue resolved, however.

It's a very easy system to use, if set up properly it's very useful.

the support team always wants to make sure that issues are resolved quickly.

Despite inconvenient system glitches, overall with the amount of data we have - ADP Vantage definitely helps us ensure correct payroll processing weekly.

Great customer support, but long hold times.

Despite minor glitches, we satisfied overall with the capacity of data processed.

Ability to adapt to large amounts of data.

ADP Vantage HCM has amazing reporting features. You are able to build reports on the fly for specific things asked by different departments. The user-friendliness of the mobile app makes it easy to give our employees the ability to do things on their own that took a bit of time away from the back office. Payroll processing is a breeze with the tools that ADP provides.

ADP does not meet deadlines on projects, they take no accountability for their mistakes, they hold data hostage and cannot access on their own, and make it so hard to get the solutions we need because they only think towards the future and do not help us with issues happening now.

When you have to look at different information for one employee or look at multiple employees, you cannot open multiple windows to show this information for comparison. What works for us is that recruiting, HCM, Benefits, and Performance/Talent is all in one system - we don't have to log into multiple sites to see the information, but if you are not actively working in HCM but in other modules, the system will time out. This is frustrating because some of the modules such as Reporting you need to pull in the data from HCM but if the system times you out, you need to log back into HCM then go back into reporting to run your report.

The support we get for HCM and Payroll have been overall great. The support we initially got for Benefits were not good, we had to push to have someone with more experience support our company.

ADP Vantage HCM is well suited for companies who process payroll for multiple, high-volume pay groups concurrently.

I've been through 3 different service consultants since my company implemented ADP Vantage HCM, and the first 2 were okay but didn't seem as knowledgeable about the product. My 3rd consultant has been a dream - she is very responsive, knowledgeable about the system, and eager to assist with any snags that I've run into.

I'm very happy with the functions I use on a daily basis to perform my job duties (payroll processing), but reporting can be cumbersome for beginners in the system.

If you have experienced in-house administration and experienced configurers you will spend less on the configuration. Also, the Spanish language features aren't fluid through the system. You should be able to switch a page and have all standard and custom fields flip to the other language. ADP Vantage is a hodgepodge of available translation. It's not out of the box.

Per my earlier note. The customer support and the Customer community (Bridge) is not great. There are no location user groups for customers to get together and collaborate aside from MOTM which is a good conference but expensive. The enhancement request process seems to go no-where when you vote up an issue. Workday does this better. Roadmaps are often pushed out -- functionality does not get pushed out often enough. ADP seems to have too many products to support and the focus should be on one or two platforms. We regret choosing Vantage over Workforce Now for this very reason. The older platforms seem to be more stable and the knowledgeable support is more readily available. Even the Bridge is focused on the older products.

I think Vantage offers a great full package that can be easily utilized by companies under 5,000 associates. Once you get to a larger size it can be a bit hectic.

Overall Vantage works and is easy to navigate through different fields. Creating reports is not too difficult as well. However, there are areas that may need improvement such as customization, & features offered by Vantage should actually be available to organizations.

I rate the support a strong 6. Our Payroll department does receive the support needed from ADP Vantage. However, the turn around can be a little swifter! We do value the assistance and guidance from our ADP Rep. We do have a great turn around with open tickets, now working with him.

Have not really explored Vantage thoroughly. My rating may change over the next few weeks, months, etc. I have found pros and cons with the platform and once I adapt, I'm sure to find more benefits.

I remain neutral

I think this platform is better for a medium to large sized company.

Too many reps. No one knows the whole system.

With a company with over 10 k employees the software solution fits our needs. In a smaller company there are other options out there that will do the job just as well. I recommend anyone to try it out and you will enjoy the experience.

3 different consultants in 3 years and its not an upgrade. Eric was the best the first one we had but could not stay on since he was summoned to another project.

I feel compared to some of the competitors ADP at times is lacking innovation due to the numerous products they offer. Most vendors offer fewer products which allows for innovators to work on one and perfecting that.

We have established a great support system after going live! You just need to find the right fit :)

It might be a better fit for companies looking for an HR solution as it seems that more thought and attention was paid to non-payroll functions - but for payroll only not the best option.

when required to move from PayForce to Vantage we expected to have greater functionality and reporting - did not expect to be forced to move to a product that was not ready, provided less functionality, required more dependence on ADP Service Rep for day to day function and cost more - was a big swing and a miss for ADP

I wouldn't recommend it for businesses that have less than 2,000 employees and are operating in only a handful of states. I think it's too much functionality for no reason. Also, I don't know how well it would work if you're not using the HR function also.

In general, ADP Vantage works very well in supporting the organization in its role as the source of record for employee data, but it's designed as a "one size fits all" tool that is sometimes difficult to customize for your organization-specific needs.