It works, but very complicated system.
April 26, 2021
It works, but very complicated system.
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Vantage HCM
So far the Ventage seems overcomplicated versus to ADP Workforce Now. It is more complicated and not really user-friendly. it is more manual and does not calculate salary rate adjustment if adjustments took place in the middle of the pay period. I am not happy with ventage at all. The local as well as state tax section also very unclear and to understand how to use it and how to monitor employees address changes and set up notifications for any address changes, we went through a long back and forth with the ADP team and finally were able to have weekly optimization meetings with ADP team, so we would be able to understand the system and make changes to a current setup, so it will be more automated. Still, the Vantage is absolutely not user-friendly from our payroll standpoint!
- Separation of payroll side from HR and Benefits, which complies with the separation duties laws
- [The] tax setup section needs more work, it is unclear sometimes if we need to set up tax in Smart Compliances or somewhere else, and then the rode to make that tax active and add it to the employee.
- [The] payroll audit could be more clear and include more data from all adjustments, for example, if there is [a] salary rate change, there [are] not flags to check that in [the] audit section of the payroll.
- The ADP optimization team made a positive impact on our organization, educating all of us, across all departments, to be able to navigate Vantage.
If I would be able to select the payroll product, it would be ADP Workforce Now.