Affirm was great, we now use Shop Pay
April 04, 2022

Affirm was great, we now use Shop Pay

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Affirm

Affirm allows my business to do a buy now pay later program. We run an e-commerce website and integrate affirm in our payment process. Our business has a lot of high ticket items, and this allows customers the flexibility to pay over time. Lastly, customers that use Affirm usually buy more, which is fantastic.
  • Easy installation.
  • Great customer service.
  • Painless pay as you go software.
  • Fees could be lower.
  • Today there are a lot of other alternatives.
  • Needed some coding help.
  • Pay as you go.
  • Easy to set up.
  • Customer service.
  • Higher average order value.
  • Mores sales.
  • Better user experience.
Shop Pay uses affirm but it's more integrated with Shopify. I recommend Shop Pay more if you are interested in using pay as you go. There's better integration at the checkout and they treat customers really well. I highly recommend moving over to Shop Pay if you already use Affirm.

Do you think Affirm delivers good value for the price?

Yes

Are you happy with Affirm's feature set?

Yes

Did Affirm live up to sales and marketing promises?

Yes

Did implementation of Affirm go as expected?

No

Would you buy Affirm again?

Yes

I think anyone in the eCommerce space should at least take a look at Affirm. Customers are looking for other ways to pay for products and Affirm is a good option from the lost list of pay-as-you-go options out there. It would be less appropriate if you have low-ticket items in your store.