They will keep charging you after you left
November 17, 2021

They will keep charging you after you left

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agile CRM

The service was not working properly in the last month. I wanted to cancel the service. It was impossible. There is no working link to do so. I contacted support on October 8th, 2021, they confirmed by mail that my service was canceled. Since then, they charged 2 more months and nothing is stopped. [I believe] this is a scam.
  • [In my opinion, they] take your money after you cancelled.
  • Have a good customer service.
  • Keeping you informed when their system is not working properly for several weeks.
  • Nobody really used it.

Do you think Agile CRM delivers good value for the price?

Not sure

Are you happy with Agile CRM's feature set?

No

Did Agile CRM live up to sales and marketing promises?

No

Did implementation of Agile CRM go as expected?

No

Would you buy Agile CRM again?

No

Nobody really used it after all.
Not replying to my last emails.
Avoid this company.

Agile CRM Feature Ratings

Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated