June 15, 2019
Score 9 out of 10
Read Carol Olona's full review
Pros and Cons
- The set-up was simple. We ran into a snag with my domain verification, but Agile support worked with me to get it resolved.
- I love being able to create several scripts based on persona. You can easily use a rule to display the appropriate script for each contact.
- Even team members new to CRM were able to grasp it and be efficient within a few hours - it's simple to navigate.
- The reporting is a little kludgy. You can't get all reports easily on screen and you need to upgrade to view Activity Reports.