Reporting Errors Is Good, Airbrake Makes It Even Better.
February 11, 2022

Reporting Errors Is Good, Airbrake Makes It Even Better.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airbrake

We use Airbrake to track multiple things: the errors that appear in the console of the end-users, to make sure that our product works as intended and to get notified about any error before the user reaches out to our Customer Care team (and get more information about the error) track the failed API calls that we have sent from our frontend. We use this to check faulty implementations or how the user is misusing our software so we can foolproof it better :D we made it kinda a habit to keep an eye on those numbers, we don't strive to get it to 0 but for stability.
  • Report errors
  • Versioning
  • Aggregated errors are not so clear why they got grouped together
  • Not clear why some filters don't work
  • Tracking errors
  • Early notifications about possible problems

Do you think Airbrake delivers good value for the price?

Yes

Are you happy with Airbrake's feature set?

Yes

Did Airbrake live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Airbrake go as expected?

Yes

Would you buy Airbrake again?

Yes

If you care about tracking the quality of your implementation and connection between the frontend and backend. It is close to useless for old software that is outdated and generates lots of noisy errors because they usually spike for little reason and it is hard to tell real errors from the noisy ones.