Item: Airship
Rating: 10
Author: Verified User

Overall Satisfaction with Airship

Use Cases and Deployment Scope

Our department, Customer Marketing AKA Base Management, uses them for our application marketing channel and for Push notifications. This allows us to engage our users per brand for our My Account app. We issue various campaigns targeted at users to work within the app but also to refer to other marketing channels or business segments.

Pros and Cons

Pros

Push Notifications
Driving Engagement
Custom Analytics
Attentive Customer Service
Custom Solutions

Cons

Nothing comes to mind
Nothing comes to mind
Nothing comes to mind

Return on Investment

Their service allows us to route users to other marketing channels
Allows us to create upsell opportunities
Allows us to prompt them for Auto-pay for billing purposes

Alternatives Considered

They are the only Application/Push vendor we have used since I started w/ the company about 4 years ago. I believe we have sued them since 2016 or so.

Key Insights

Do you think Airship delivers good value for the price?

Yes

Are you happy with Airship's feature set?

Yes

Did Airship live up to sales and marketing promises?

Yes

Did implementation of Airship go as expected?

Yes

Would you buy Airship again?

Yes

Likelihood to Recommend

If you are in need of a vendor to manage your app channel or push deployments, they are engaging and ready to help you make the most of the service. They touch base an ensure you are utilizing all the different components of their service, getting the best value out of what your spending.

Comments

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Airship Overview

Modules Used