If you're considering Akken, run in the opposite direction!
March 04, 2020

If you're considering Akken, run in the opposite direction!

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with AkkenCloud

We use it as an ATS system for a recruiting business. We also use it for various other functions related to staffing as it helps with configuring payroll for contractors and managing their assignments. It is supposed to handle both sides of this business efficiently.

Pros

  • It's cloud based which is convenient.
  • It's tailored to the staffing industry so has a lot to do with the assignments and billing.
  • There are required fields so recruiters can't just skip steps when they feel like rushing.

Cons

  • This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place.
  • I have to download a resume just to view it.
  • The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything.
  • No section for meaningful notes. Notes are all just reports of action.
  • No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements.
  • The company has pumped enough money into trying to make Akken good that they aren't interested in changing again.
  • Seriously a terrible ATS which slows people down due to the useless functions.
  • More time lost from people needing to fix issues that arise due to the system requirements.
I've used Sendouts, Bullhorn, Primepoint, and ADP's Workforce Now. If I had been here, I would have never selected Akken. It is truly the worst ATS I've ever seen and I can't believe they are in business. It blows my mind because they are really a horrible, horrible ATS.
I give it a 1 because I couldn't give it a Zero. Horrible functionality, very ugly interface, and incredibly unfriendly to use. This system will offer nothing positive. It will only slow you down and make your workplace much more inefficient. If you are in the staffing industry where fast-paced is a way of life, this will only hurt you in the end.

Do you think AkkenCloud delivers good value for the price?

No

Are you happy with AkkenCloud's feature set?

No

Did AkkenCloud live up to sales and marketing promises?

No

Did implementation of AkkenCloud go as expected?

I wasn't involved with the implementation phase

Would you buy AkkenCloud again?

No

Akken could be described to be suitable for a staffing company but just spend more money on a product that is worthwhile. It is really a terrible ATS and it's a sad fact that I was not here for the selection process. Apparently people pushed for Bullhorn but it was deemed too expensive. That is shortsighted.

AkkenCloud Feature Ratings

Recruiting / ATS
1.0
Job Requisition Management
1
Company Website Posting
1
Publish to Social Media
1
Job Search Site Posting
1
Resume Management
1
Duplicate Candidate Prevention
1
Candidate Search
1
Applicant Tracking
1
Collaboration
1
Task Creation and Delegation
1
Email Templates
1
User Permissions
1
Notifications and Alerts
1
Reporting
1

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