AkkenCloud Reviews

10 Ratings
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Reviews (1-7 of 7)

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March 04, 2020
Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
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We use it as an ATS system for a recruiting business. We also use it for various other functions related to staffing as it helps with configuring payroll for contractors and managing their assignments. It is supposed to handle both sides of this business efficiently.
  • It's cloud based which is convenient.
  • It's tailored to the staffing industry so has a lot to do with the assignments and billing.
  • There are required fields so recruiters can't just skip steps when they feel like rushing.
  • This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place.
  • I have to download a resume just to view it.
  • The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything.
  • No section for meaningful notes. Notes are all just reports of action.
  • No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements.
Akken could be described to be suitable for a staffing company but just spend more money on a product that is worthwhile. It is really a terrible ATS and it's a sad fact that I was not here for the selection process. Apparently people pushed for Bullhorn but it was deemed too expensive. That is shortsighted.
I give it a 1 because I couldn't give it a Zero. Horrible functionality, very ugly interface, and incredibly unfriendly to use. This system will offer nothing positive. It will only slow you down and make your workplace much more inefficient. If you are in the staffing industry where fast-paced is a way of life, this will only hurt you in the end.
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November 11, 2015
Lisa Marcus | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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We use AkkenCloud on a daily basis, all the time at our organization. As a staffing agency, we use it for candidates, companies, job orders, etc. It is being used by the entire organization and it addresses many problems - it helps us to keep track of all candidates and it provides a place that we can look, remotely or at work, for notes on everyone and everything.
  • Notes about candidates are the most helpful because as a recruiter, we talk to so many people a day that it is common to forget the details of some conversations.
  • Being able to notify other people in the organization about notes that are put in is very beneficial if the note needs to be in the system and someone should know about it!
  • Being able to open "candidates" or "job orders" or something else in a new tab is great because then we can have the inbox open while also the candidate notes open, for example.
  • Akken logs me out ALL the time, which is extremely frustrating.
  • Sometimes Akken takes a very long time to post a note about a candidate, job, or something else.
AkkenCloud is used basically every second at our organization and I believe it would come in very handy at a staffing organization however, it might not be the best for companies that only use it sometimes.
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November 21, 2014
Kirah Terlip | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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I used AkkenCloud when I was a recruiter at The Liberty Group. It was our candidate/employee and client database and was used company-wide.
  • Applicant Tracking - good central system for all applicant tracking information
  • User Friendly - AkkenCloud was user friendly and easy to use.
  • CRM Groups - I really enjoyed the ability to set up CRM groups to add my employees to.
  • I had issues with AkkenCloud randomly shutting down.
  • Payroll - AkkenCloud wasn't as user friendly when I was trying to input time and process payroll.
AkkenCloud was definitely a positive experience for me. My position at The Liberty Group was my first position as a recruiter so AkkenCloud was my first introduction to any kind of Applicant Tracking software. My experience with AkkenCloud was positive, the system was easy to use.
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March 02, 2015
Jill Scott | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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AkkenCloud was used to track candidates and positions. It gave us a centralized database for candidates.
  • Easy to learn
  • Intuitive to use
  • Customer Service is outstanding.
  • Campaign management
  • Blast email capability is not intuitive.
I think AkkenCloud is appropriate for any small to medium sized business.
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September 19, 2014
Jamie Burchell | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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We are an IT and engineering staffing firm. We use the product as our applicant tracking system. As well as our email interface. We use Akken as our one source business APS and web site.
  • The email interface is easy to use. I'd prefer if it pushes the email quicker. But it works well.
  • The job posting to website interface and ability is very easy and works extremely well.
  • The candidate and client database is very easy to use and works perfectly. The tie in from company to contact to job order is very easy.
  • When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
  • The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
  • Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.
Akken works very well with every browser, which is a huge selling point for us since we are a Mac shop. The selling point I would add is that it works better on Firefox, which is one of the most secure browsers on the internet. Bullhorn and other competitors do not work on Firefox.
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September 29, 2014
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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AkkenCloud is being used by our whole company to manage vast amounts of data related to employees, contacts, customers, vendors and billing. It provides a "one stop" place to seek all information for application.
  • Automatically keeps a record of activities such as email conversations related to a candidate.
  • Time and date stamp on events logged to a candidate and customer is a great resource.
  • Completing full company profiles with all contacts is very helpful for later efficiency.
  • The fact that you can't copy and paste from one email message over to a new email message you are composing is a huge downfall.
  • The task and calendar features don't seem as easy to use as Microsoft Outlook.
  • If the calendar would sync to Google that would be awesome!
The software is best suited for anyone reviewing and hiring candidates.
We receive quick replies after posting an issue as a job ticket to Akken.
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September 26, 2014
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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AkkenCloud is used throughout our whole organization. It is our primary CRM system and keeps track of all of our clients and candidates. As far as addressing problems, it allows us to keep track of everything digitally, which is a plus.
  • AkkenCloud has great customer service. When we have a problem, they are quick to take the steps to solve it. Also, if an issue is beyond their control, they will inform us and make recommendations on how to solve the issue.
  • The home screen contains very useful information and can be customized to each individuals preferences. This allows quick access to tasks performed daily.
  • Overall, the tool is very user friendly. It requires minimal ramp up time in order to get comfortable with the tool.
  • I would like the ability to color coordinate my calendar. Currently the only option is blue (and red if I have not accepted the invite).
  • There are times when the system crashes for seemingly no reason. This can be frustrating.
  • It's not always easy to identify when there are multiple entries made into the system.
AkkenCloud would be an appropriate CRM system for anybody in the recruiting industry.
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Feature Scorecard Summary

Job Requisition Management (2)
Company Website Posting (2)
Publish to Social Media (2)
Job Search Site Posting (1)
Resume Management (1)
Duplicate Candidate Prevention (2)
Candidate Search (2)
Applicant Tracking (2)
Collaboration (2)
Task Creation and Delegation (2)
Email Templates (2)
User Permissions (2)
Notifications and Alerts (2)
Reporting (2)

What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems:

  • A user-friendly interface and mobile device integration
  • Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn)
  • Instantaneous posting to multiple job boards
  • Job alerts and category sorted RSS feeds of jobs
  • Career page customization through their partnership with Haley Marketing
  • Resume parsing
  • Data and document uploading
  • A smart referral tracking and management program that allows recruiters to set specific referral awards and bonuses for varying roles.

The vendor says that its analytic capabilities allow for total control of the recruiting process. AkkenCloud's Front Office edition houses its ATS features. The All In edition contains the Front Office capabilities and combines them with the capabilities of the Back Office edition into one single offering. Transitioning and implementation is supported via live business hours customer support, weekly webinars, and video tutorials. A free live demonstration is available to familiarize potential buyers with the platform.

Categories:  Applicant Tracking

AkkenCloud Features

Recruiting / ATS Features

Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureResume Management
Has featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Has featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting

AkkenCloud Competitors

AkkenCloud Support Options

 Paid Version
Video Tutorials / Webinar

AkkenCloud Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web