About TrustRadius Scoring
Score 8.2 out of 100


What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems:

  • A user-friendly interface and mobile device integration
  • Batch or mass communication with potential candidates via...
Read more

Recent Reviews

Useful For Agencies

7 out of 10
September 27, 2021
Akken is used by all of us in the company. Personally, I use it for its applicant tracking functions. It helps me to keep organized and …
Continue reading
Read all reviews

Popular Features

View all 14 features
  • Applicant Tracking (8)
  • Duplicate Candidate Prevention (8)
  • Job Requisition Management (8)
  • Candidate Search (8)

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of AkkenCloud, and make your voice heard!

Return to navigation


View all pricing

What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integration Batch or mass communication with potential candidates via…

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people want pricing too

Alternatives Pricing

What is Crelate?

Crelate Talent is an applicant tracking and candidate management solution for executive and professional recruiters.

What is Bullhorn ATS & CRM?

Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document…

Return to navigation

Features Scorecard

Recruiting / ATS

Return to navigation

Product Details

What is AkkenCloud?

AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems:

  • A user-friendly interface and mobile device integration
  • Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn)
  • Instantaneous posting to multiple job boards
  • Job alerts and category sorted RSS feeds of jobs
  • Career page customization through their partnership with Haley Marketing
  • Resume parsing
  • Data and document uploading
  • A smart referral tracking and management program that allows recruiters to set specific referral awards and bonuses for varying roles.

The vendor says that its analytic capabilities allow for total control of the recruiting process. AkkenCloud's Front Office edition houses its ATS features. The All In edition contains the Front Office capabilities and combines them with the capabilities of the Back Office edition into one single offering. Transitioning and implementation is supported via live business hours customer support, weekly webinars, and video tutorials. A free live demonstration is available to familiarize potential buyers with the platform.

AkkenCloud Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

AkkenCloud Competitors

AkkenCloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Bullhorn ATS & CRM, JobDiva, and Zoho Recruit are common alternatives for AkkenCloud.

Reviewers rate User Permissions highest, with a score of 9.

The most common users of AkkenCloud are from Small Businesses (1-50 employees).
Return to navigation


View all alternatives
Return to navigation


(1-13 of 13)
Companies can't remove reviews or game the system. Here's why
April 29, 2022

AkkenCloud Review

Megan Sloan | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
We use AkkenCloud to create new or update candidate profiles, submit them to job orders, hire them, and track what they applied. It addresses keeping everything in one place and displaying communication methods between recruiters.
  • Leaving notes is a simple process
  • It easily displays candidate information
  • It easily tracks similar profiles
  • Organization
  • There should be a quicker process to hire candidates
It’s well suited to track calls, phone interviews, and various notes to leave to other recruiters or people who view the profile. It’s less appropriate to access when viewing people who applied to the job positions because most of the candidates are not qualified.
October 07, 2021

AkkenCloud is Superfly!

Score 9 out of 10
Vetted Review
Verified User
We use AkkenCloud for applicant tracking, notes on employees/employers, contact information for employees/employers, job postings to our website, placing employees on assignment, and billing information for our employers. It helps us stay organized by being able to keep track of our employees, as we have multiple recruiters that may come across the same employee when sourcing. It is also helpful when we input employees' time cards/hours into AkkenCloud for billing purposes.
  • Applicant tracking
  • Job posting
  • Uploading resumes into AkkenCloud and updating their information
  • Sometimes it does not obtain all of the information when the resumes are uploaded
  • It logs me out randomly on occasion
AkkenCloud is great for applicant tracking systems. It is also beneficial when it comes to accounting, invoicing, and billing. It is really good at communicating with other apps/programs, and it is very easy to upload contact information for candidates.
Score 7 out of 10
Vetted Review
Verified User
Akken is our CRM/ATS and our primary focus as a Staffing Agency is recruiting and tracking candidates for our clients, so functionally, AKKEN is the perfect tool. We were one of Akken's first customers, and have been with them through a lot of changes. Overall, the system has improved dramatically over the past 10-11 years that we have been using it. It is not the perfect system by any means, but it has workarounds for most of the issues, and in their defense, it's nearly impossible to design a system that is one size fits all for every recruiting group because every recruiter and every recruiting company has their own way of doing things.
  • Cloud Access
  • Parsing
  • Intuitive
  • System glitches or slow-downs
  • Database Manipulability
  • Customer Service
I don't know many other scenarios, as I have been with this company for 13 years and in this industry for roughly 25 years. It is a tool that is well suited for our company and this industry in general. As a staffing company, you can accomplish nearly everything imaginable with this tool. The only area I have seen that might not be ideal is if you wanted to run all kinds of metrics. You can run a variety of reports in Akken, the data fields are limited sometimes and one would think that wouldn't need to be the case. You should be able to put whatever data you want in any field to create the report you need.
The best support we have received has been from sales. Customer success is pretty much a joke. We have been yelled at by customer success reps; been told to take a screenshot of something we are not seeing; been told there are no issues on there in when Akken hadn't been working for hours, only to have it magically fixed shortly after we reported the problem; and been told engineering was working on a problem for weeks without resolution. If you are going to be working with IT Staffing companies, you have to understand that we have a modicum of knowledge in IT, and you can't BS us. Honesty will get you a lot farther than stringing us along with BS.
Bryan Boulter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Akken is our ATS system that we use to manage all of our candidates and clients. We use the Akkencloud for our entire organization and it has helped us tremendously in terms of management and organization. We also utilize the features to roll out our offers and issue our compliance documents.
  • Successfully Manage candidates and maintain statuses
  • Integrate applications into our internal database for quick access
  • Track and manage clients and flag for when updates are needed
  • Limit windows opened
  • Allow back option to stop opening too many windows
Akkencloud has worked extremely well as an ATS software for our recruiting firm. We deal with a huge volume of clients and candidates and it is difficult to track and manage the different orders and people we have in play. The statuses and on stop shop for requisition details have made things tremendously easy to give real time updates to our managers and client partners.
September 27, 2021

Useful For Agencies

Score 7 out of 10
Vetted Review
Verified User
Akken is used by all of us in the company. Personally, I use it for its applicant tracking functions. It helps me to keep organized and know where I am with candidates throughout to process, from initial contact to a job offer. Because my coworkers can access all notes as well, this helps to avoid any confusion. Had I been using just a spreadsheet that was accessible to only me, my teammates wouldn't know what was going on in my process. Our office manager and CEO use Akken for its back-office functions as well.
  • Applicant tracking - organized system that stores notes, documents, status
  • Payroll
  • Client tracking - ability to save info on our clients. This lets us associates job orders and candidates with the company so that we may view all submissions to them on one page.
  • Customer service - it has been harder to reach them recently.
  • Outlook Sync - was going well and useful at first, but had trouble after the last update. This may be my computer vs. Akken, but we haven't been able to contact customer service to get it resolved.
Akken is great for recruiting/staffing agencies. We have a lot of job orders to juggle but having Akken makes it very doable. The function of being able to save not only candidates but also clients (companies) is definitely needed for agencies. It's best used when you have a candidate's resume in the form of a document/PDF so that Akken can parse the content. In a scenario when you don't yet have a resume doc but still want to have a candidate profile for the sake of tracking notes, it's helpful that you can do that without a resume or much content. Akken may not be as helpful for internal recruiters with lower volumes.
Chantel Moreno | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
AkkenCloud is a great cloud-based ATS tool that offers a complete suite of features. This tool is currently being used on a daily basis by my whole organization in order to manage large amounts of data which are related to employees, customers, contacts, and even billing. This product has undoubtedly provided my company with a ‘One Stop Solution’ to solve all the problems. AkkenCloud is a very easy-to-use tool with a very user-friendly interface so the usability increases with that as well.
  • This tool offers a very user-friendly and intuitive interface along with mobile device integration.
  • This product has provided us with great customer service because whenever we faced any problems the tool took quick measures to solve those.
  • Also, I really liked the fact that the tool has given us the positive impact of setup CRM groups just to add employees.
  • Moreover, this tool is one of the very few and good systems that caters to all the applicant tracking information.
  • I feel that the emails should be slightly quick instead of causing a hassle to the user because of going to the server after every 5 minutes.
  • At a few instances I experienced that the system crashed for no specific reason which was an off because it just caused disturbances.
It would not be wrong to say that working with this tool was a very good, pleasant, and positive experience. This tool has been used throughout the organization on a daily basis due to which I find it to be very handy, effective, and efficient. Also, I think that for the most optimal level results it is important for companies to use this system on a daily basis. Altogether, this tool is a great system and I would highly recommend it.
Score 1 out of 10
Vetted Review
Verified User
We use it as an ATS system for a recruiting business. We also use it for various other functions related to staffing as it helps with configuring payroll for contractors and managing their assignments. It is supposed to handle both sides of this business efficiently.
  • It's cloud based which is convenient.
  • It's tailored to the staffing industry so has a lot to do with the assignments and billing.
  • There are required fields so recruiters can't just skip steps when they feel like rushing.
  • This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place.
  • I have to download a resume just to view it.
  • The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything.
  • No section for meaningful notes. Notes are all just reports of action.
  • No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements.
Akken could be described to be suitable for a staffing company but just spend more money on a product that is worthwhile. It is really a terrible ATS and it's a sad fact that I was not here for the selection process. Apparently people pushed for Bullhorn but it was deemed too expensive. That is shortsighted.
I give it a 1 because I couldn't give it a Zero. Horrible functionality, very ugly interface, and incredibly unfriendly to use. This system will offer nothing positive. It will only slow you down and make your workplace much more inefficient. If you are in the staffing industry where fast-paced is a way of life, this will only hurt you in the end.
November 11, 2015

Akken Review

Lisa Marcus | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use AkkenCloud on a daily basis, all the time at our organization. As a staffing agency, we use it for candidates, companies, job orders, etc. It is being used by the entire organization and it addresses many problems - it helps us to keep track of all candidates and it provides a place that we can look, remotely or at work, for notes on everyone and everything.
  • Notes about candidates are the most helpful because as a recruiter, we talk to so many people a day that it is common to forget the details of some conversations.
  • Being able to notify other people in the organization about notes that are put in is very beneficial if the note needs to be in the system and someone should know about it!
  • Being able to open "candidates" or "job orders" or something else in a new tab is great because then we can have the inbox open while also the candidate notes open, for example.
  • Akken logs me out ALL the time, which is extremely frustrating.
  • Sometimes Akken takes a very long time to post a note about a candidate, job, or something else.
AkkenCloud is used basically every second at our organization and I believe it would come in very handy at a staffing organization however, it might not be the best for companies that only use it sometimes.
Jill Scott | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
AkkenCloud was used to track candidates and positions. It gave us a centralized database for candidates.
  • Easy to learn
  • Intuitive to use
  • Customer Service is outstanding.
  • Campaign management
  • Blast email capability is not intuitive.
I think AkkenCloud is appropriate for any small to medium sized business.
November 21, 2014

Akken Review

Kirah Terlip | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I used AkkenCloud when I was a recruiter at The Liberty Group. It was our candidate/employee and client database and was used company-wide.
  • Applicant Tracking - good central system for all applicant tracking information
  • User Friendly - AkkenCloud was user friendly and easy to use.
  • CRM Groups - I really enjoyed the ability to set up CRM groups to add my employees to.
  • I had issues with AkkenCloud randomly shutting down.
  • Payroll - AkkenCloud wasn't as user friendly when I was trying to input time and process payroll.
AkkenCloud was definitely a positive experience for me. My position at The Liberty Group was my first position as a recruiter so AkkenCloud was my first introduction to any kind of Applicant Tracking software. My experience with AkkenCloud was positive, the system was easy to use.
Score 8 out of 10
Vetted Review
Verified User
AkkenCloud is being used by our whole company to manage vast amounts of data related to employees, contacts, customers, vendors and billing. It provides a "one stop" place to seek all information for application.
  • Automatically keeps a record of activities such as email conversations related to a candidate.
  • Time and date stamp on events logged to a candidate and customer is a great resource.
  • Completing full company profiles with all contacts is very helpful for later efficiency.
  • The fact that you can't copy and paste from one email message over to a new email message you are composing is a huge downfall.
  • The task and calendar features don't seem as easy to use as Microsoft Outlook.
  • If the calendar would sync to Google that would be awesome!
The software is best suited for anyone reviewing and hiring candidates.
We receive quick replies after posting an issue as a job ticket to Akken.
Score 8 out of 10
Vetted Review
Verified User
AkkenCloud is used throughout our whole organization. It is our primary CRM system and keeps track of all of our clients and candidates. As far as addressing problems, it allows us to keep track of everything digitally, which is a plus.
  • AkkenCloud has great customer service. When we have a problem, they are quick to take the steps to solve it. Also, if an issue is beyond their control, they will inform us and make recommendations on how to solve the issue.
  • The home screen contains very useful information and can be customized to each individuals preferences. This allows quick access to tasks performed daily.
  • Overall, the tool is very user friendly. It requires minimal ramp up time in order to get comfortable with the tool.
  • I would like the ability to color coordinate my calendar. Currently the only option is blue (and red if I have not accepted the invite).
  • There are times when the system crashes for seemingly no reason. This can be frustrating.
  • It's not always easy to identify when there are multiple entries made into the system.
AkkenCloud would be an appropriate CRM system for anybody in the recruiting industry.
Jamie Burchell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are an IT and engineering staffing firm. We use the product as our applicant tracking system. As well as our email interface. We use Akken as our one source business APS and web site.
  • The email interface is easy to use. I'd prefer if it pushes the email quicker. But it works well.
  • The job posting to website interface and ability is very easy and works extremely well.
  • The candidate and client database is very easy to use and works perfectly. The tie in from company to contact to job order is very easy.
  • When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
  • The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
  • Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.
Akken works very well with every browser, which is a huge selling point for us since we are a Mac shop. The selling point I would add is that it works better on Firefox, which is one of the most secure browsers on the internet. Bullhorn and other competitors do not work on Firefox.
Return to navigation