Great user experience, powerful data & research aggregation, best in class product
Overall Satisfaction with AlphaSense
I use Alphasense as a "one stop shop" information platform for conducting desk research, intelligence gathering and setting up alerts/dashboards for tracking and analysing news and analysis around competitors in the pharmaceutical industry. What I like about Alphasense is the user interface and scope of coverage, as well as the integration of different sources of data. My role necessitates piecing together a full picture from individual parts - often from very different sources, and can be very time consuming. Alphasense speeds this process up and allows you to identify relevant sources with much greater ease vs unassisted research. The alert system is also high quality and provides a robust feed straight to my inbox.
Pros
- Intuitive and well designed user interface with great search and filter capabilities
- Aggregating a range of data sources and research, and connecting them with a strong taxonomy
- Professional, genuinely helpful and non-pushy customer support
Cons
- The "Expert Calls" library is a great idea, would love to see more content added with greater frequency
- Integration of even more sources - dedicated drug database platforms for example. Anything which could simplify my workflow and make me look to fewer tools would be great.
- Additional integration or automation capabilities - a Teams app for quickly sharing snippets of information (from public sources) or ways to generate custom reports would be great.
- Huge time saver through efficiency - research that would require use of multiple different platforms and going direct to the source are aggregated in a single place
- Access to much broader range of broker research vs some competitor platforms
- More informed decision making - allows me to produce greater quality analysis in the same amount of time, meaning my colleagues and the business stay better informed.
Broker research and expert call library content is a real value add. As well as tracking public information, I can easily integrate this with commentary/analysis, which definitely improves the robustness and depth of the insights I can share with my team.
I haven't used a service which provides a like for like experience similar to Alphasense, but I would say that I often turn to Alphasense for research where I would typically start with a search engine. Alphasense is more targeted and has obvious advantages by integrating only relevant information.
Other broker research platforms that I have used previously such as Pharmatell do not stack up in terms of breadth of broker coverage and lack the integration of other data sources that Alphasense offers.
Other broker research platforms that I have used previously such as Pharmatell do not stack up in terms of breadth of broker coverage and lack the integration of other data sources that Alphasense offers.
Do you think AlphaSense delivers good value for the price?
Yes
Are you happy with AlphaSense's feature set?
Yes
Did AlphaSense live up to sales and marketing promises?
Yes
Did implementation of AlphaSense go as expected?
Yes
Would you buy AlphaSense again?
Yes


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