Great user experience, powerful data & research aggregation, best in class product
July 13, 2023

Great user experience, powerful data & research aggregation, best in class product

Jamie Goodman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AlphaSense

I use Alphasense as a "one stop shop" information platform for conducting desk research, intelligence gathering and setting up alerts/dashboards for tracking and analysing news and analysis around competitors in the pharmaceutical industry. What I like about Alphasense is the user interface and scope of coverage, as well as the integration of different sources of data. My role necessitates piecing together a full picture from individual parts - often from very different sources, and can be very time consuming. Alphasense speeds this process up and allows you to identify relevant sources with much greater ease vs unassisted research. The alert system is also high quality and provides a robust feed straight to my inbox.

Pros

  • Intuitive and well designed user interface with great search and filter capabilities
  • Aggregating a range of data sources and research, and connecting them with a strong taxonomy
  • Professional, genuinely helpful and non-pushy customer support

Cons

  • The "Expert Calls" library is a great idea, would love to see more content added with greater frequency
  • Integration of even more sources - dedicated drug database platforms for example. Anything which could simplify my workflow and make me look to fewer tools would be great.
  • Additional integration or automation capabilities - a Teams app for quickly sharing snippets of information (from public sources) or ways to generate custom reports would be great.
  • Huge time saver through efficiency - research that would require use of multiple different platforms and going direct to the source are aggregated in a single place
  • Access to much broader range of broker research vs some competitor platforms
  • More informed decision making - allows me to produce greater quality analysis in the same amount of time, meaning my colleagues and the business stay better informed.
User interface and experience is a strong point. Balances breadth and depth of search, filter, alert & export capabilities without being overwhelming or cumbersome to use. Most functions & queries can be done with a couple of mouse clicks from the main interface - no need to move page to page. I'd say that Alphasense is leaps and bounds better than most competitor offerings in this department - most others can be frustrating to use (slow, overly complicated, hard to find certain features, cumbersome UI).
Broker research and expert call library content is a real value add. As well as tracking public information, I can easily integrate this with commentary/analysis, which definitely improves the robustness and depth of the insights I can share with my team.
I haven't used a service which provides a like for like experience similar to Alphasense, but I would say that I often turn to Alphasense for research where I would typically start with a search engine. Alphasense is more targeted and has obvious advantages by integrating only relevant information.

Other broker research platforms that I have used previously such as Pharmatell do not stack up in terms of breadth of broker coverage and lack the integration of other data sources that Alphasense offers.

Do you think AlphaSense delivers good value for the price?

Yes

Are you happy with AlphaSense's feature set?

Yes

Did AlphaSense live up to sales and marketing promises?

Yes

Did implementation of AlphaSense go as expected?

Yes

Would you buy AlphaSense again?

Yes

I find Alphasense excels at user experience - an area where many competitor services and platforms fall short. Easy and enjoyable to use without compromising on functionality.

I'd recommend Alphasense to any colleague or peer with an Intelligence/Insights role which involves significant desk research and a need to keep tabs on a full range of public sources and expert commentary.

AlphaSense Feature Ratings

Public Company Data
10
Private Company Data
8
Industry and Sector Research
9
Industry-Specific Information
8
Independent Research Access
8
M&A Analysis
8
Supply Chain Data
5
ESG Data
5
Credit Ratings Reports
Not Rated
Macroeconomic News
8
Search Tools
9

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