Concrete, Reliable, and Secure Survey App
July 24, 2021

Concrete, Reliable, and Secure Survey App

Claudia Perez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Altova SurveyMaker

Altova SurveyMaker helps us make incredible and responsive research through successful and engaging surveys. Altova SurveyMaker has flexibility, where we design the questions and the details we want when conducting the research. More so, Altova SurveyMaker acquires real-time feedback or results, which speeds decision making. Using integrations and APIs, Altova SurveyMaker combines data from surveys and other credible sources for adequate analysis.

Pros

  • Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
  • The program issues real-time feedback, as it's web based.
  • The tool has more than 200 templates, and they are editable.

Cons

  • The pricing plan is not favorable to the business starters; expensive.
  • The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
  • The response team, like customer help, is not speedy enough.
  • Altova SurveyMaker acts as a major determinant of the decisions we make.
  • Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
  • Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.
Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience of Altova SurveyMaker is amazing, as it supports even live surveys.

Do you think Altova SurveyMaker delivers good value for the price?

Yes

Are you happy with Altova SurveyMaker's feature set?

Yes

Did Altova SurveyMaker live up to sales and marketing promises?

Yes

Did implementation of Altova SurveyMaker go as expected?

Yes

Would you buy Altova SurveyMaker again?

Yes

Actian DataConnect, Cisco Secure Endpoint (formerly Cisco AMP), ActiveDEFENDER
Altova SurveyMaker is an active application, giving reliable survey results, and the coordination the program has with different apps makes it stable and reliable. The templates with the application make usage possible, as they have a guide and classes are also online. Altova SurveyMaker has advanced analytical options for statistical inferences and reporting.
Altova SurveyMaker support is not the best, but sometimes the customer help is ready to help. I would suggest that the developer establish better means of communication between the software users and the customer help or the technical department, so that when a challenge comes, an immediate solution is found.
For employee engagement, where you want to learn their complaints or business demands, Altova SurveyMaker will help you. Further, for a comprehensive market research, where clients are many and in different locations, Altova SurveyMaker will act as a suitable data collection tool. The analytical part is also well developed, as there are APIs, working in hand with the tool for reliable reporting.

Altova SurveyMaker Feature Ratings

9.7
Survey templates
10
Themes
9
Custom logo/branding
10
10.0
Changes to live survey
10
Question design help
10
Multiple question types
10
9.0
Survey logic flexibility
9
9.6
Response tracking
10
Data export
10
Standard reports
9
Custom reports
10
Analytics
9
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
9.5
Vendor-offered crowdsourcing
9
Respondent restrictions
10
9.0
Access controls
9
Compliance
9

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