Catering Software Overview
What is Catering Software?
Catering software is an instance of event management software. But catering software also supports needs specific to caterers or restaurateurs who provide catering. As event management software, catering software will provide a means of managing events common to that class of software (e.g. calendaring) to engage attendees. But catering tools may also support on-site personnel with a platform for payment processing, or collaboration between kitchen and servers. Generally catering software packages support pre-event transactions with branded proposal generation, electronic signature, or recipe sharing and approval workflow.
Catering Software Features & Capabilities
Catering software provides the following features, some specific to it and others common to other event management tools:
Online scheduling and calendar
Online registration, payment processing
Reminders for attendees & staff
Document generation and management
Proposal generation & electronic signature
Forecasting for inventory & personnel needs
Workforce management for event
Activity logging, CRM-integration & synchronization
Client history view, correspondence tracking
Team communication & collaboration
Recipe building & sharing, approval; nutritional facts
Point-of-sale capability (or integration)
Event costing & analytics
Vendor management & communication
Business management (e.g. yearly comparisons, trends)
Catering software is commonly SaaS, and available on a monthly or annual subscription basis. Some vendors offer 30-day free trials before commitment. Many catering software vendors provide a standalone, comprehensive offering. However, some catering applications may be acquired as an extension of a retail-specific CRM, or with restaurant management software. Also, some event management vendors may provide add-ons that turn their general event platforms into catering specific applications. If acquired with restaurant management software, catering software’s price will scale with number of sites managed under the platform.
Gather Technologies in Atlanta offers their flagship events management platform, which offers a messaging communication system, a payment system the vendor touts as easy to use, and lead conversion tools for growing sales.
Amadeus offers their Sales & Event Management platform as a catering solution for larger hospitality chains, with eproposal generation and signing, their "plannerportal", and other features.
Oracle Hospitality comprises the OPERA - Sales and Catering module, an event management and catering solution for hotels.
British company Spoonfed (formerly Aptus) offers their flagship catering software to medium-sized catering companies and restaurant chains as a comprehensive time management solution for events and catering services.
Total Party Planner in Ashland, VA offers their flagship cloud-based catering software touting an easy to understand interface and calendar, and operations automations and task tracking centralization.
The ReServe Cloud is a catering solution that can support both on-premise and outside events, from ReServe Interactive in California.
Indian company Kott Software offers AeroChef, an inflight catering software system to assist airlines in menu planning and galley management.
Area101 is catering software organized around online orders and ecommerce, from the company of the same name in Boulder, Colorado.
Knowify in New York offers their catering management software solution to small catering services and features project management type capabilities, along with integrations with popular services (e.g. Quickbooks).
Blue Link in Ontario offers ERP systems, but also offers an accounting and inventory management package for caterers, with catering specific features included such as automated menu creation, beverage consumption documenting, and other features.
CBORD, headquartered in Ithaca offers and supports EventMaster PLUS, a catering management platform emphasizing event operations automation and payment processing.
FoodStorm is catering software that features online ordering and payment processing, among other features, and supports on-site, event catering, corporate catering, and retail chains. FoodStorm is supported by Australian company CaterXpress.
CaterTrax in Rochester offers their flagship catering software emphasizing total operational automation and sufficiency for single or multi-unit operations.
MONKEY is catering software supporting online ordering and customer facing mobile app, as well as production management automation and delivery management, from MonkeyMedia in Vancouver.
British company OPTIMO Software offers their flagship application which emphasizes bookings and revenue, and also customer relationship management for restaurants and caterers, and other similar food service providers or those managing venues.
Platterz in Toronto offers an office catering software platform emphasizing transaction and order facilitation.
Australian company Priava offers a cloud-based catering software solution emphasizing calendaring and automating management of events and revenue generation.
Danish company Pronestor offers Pronester Catering, a software focusing on operations automation, particularly around resource and order management, and multi-location management.
ResortSuite in Toronto offers an enterprise class cloud-based resort and hotel management software emphasizing front-desk automation, also sales and catering solutions for food service.
Restaurant Catering Systems in Nashville offers catering software focusing on revenue generation, with CRM, marketing and sales modules to emphasize repeat business, upsells, and growing the customer base.
British company Fretwell-Downing Hospitality offers Saffron, which is catering management software that emphasizes operational automation and health consciousness, with features like the store cupboard for (healthy) recipes and menu generation, an allergen profiling database, and other similar...