Amazon Pay - online payment processing for e-commerce
January 28, 2019

Amazon Pay - online payment processing for e-commerce

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Pay

We use Amazon Pay as an online payment processor for e-commerce websites. Amazon Pay, like many other online payment processors, provides reliable payment processing for e-commerce along with a trusted name that everyone recognizes. Amazon Pay also makes it easier for customers who have Amazon accounts to use their saved payment methods making the checkout process easier.


  • Customers with Amazon accounts can use saved payment methods, making their checkout faster and easier.
  • Works seamlessly across devices, computer, tablet, and mobile.
  • No need to create a new account, customers can use their Amazon accounts.
  • Secure, reliable, and the name alone gives customers peace of mind.


  • Sign up process is a bit tedious and long, would love to see a simpler process.
  • Does not handle ACH transactions, though most processors don't...but it would be a nice feature from a leader in the industry.
  • Withdrawal times! Ugh, 5-7 days? There are other processors that are much faster...there's no reason Amazon can't be either.
  • Amazon Pay actually had fewer restrictions on what can and can't be sold, unlike some competitors that restricted sales of over the counter medications for a medical client. So it was an ideal solution.
  • Amazon Pay offers many customers a feeling of security just with the Amazon name.
Of the three, my first choice is Stripe (fast transfer of funds - 2 days, easy setup), Amazon Pay would be second choice (5-7 day transfer of funds, longer setup, more secure than Paypal which can and does freeze funds), Paypal (3-5 day transfer-sometimes longer, easy setup, and does freeze funds for random reasons).
Amazon Pay is well suited for any type of e-commerce online payment processing. The fees are equivalent to Paypal and Square, which are higher than using a merchant account. There are no setup fees. The process to set up an account is a bit tedious but you can be assured of security with Amazon.


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