Amazon Pay great for small businesses trying to maximize customer convenience
May 22, 2021

Amazon Pay great for small businesses trying to maximize customer convenience

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Pay

I have used Amazon Pay with personal purchases in the past. It is a great tool to use if you already have an Amazon account and want a single sign on with your Amazon information. We no longer use Amazon Pay in my business situation, but used it in the past and were happy with it. Amazon Pay for Business is very useful to increase sales by providing the customer with my ways to check out.
  • Optimizing checkout speed.
  • The ability to use one account.
  • Great savings when using it.
  • Not accepted by all non-Amazon affiliated merchants.
  • Not the best mobile app.
  • Trustworthy security.
  • Fraud detection and prevention.
  • Customer verification
  • The ability for customers to checkout without creating a new account.
  • Increased conversions at checkout.
  • Increased checkout speed.
I have used Google Pay, Amazon Pay, Apple Pay, and other similar products in both my personal and business life. All of these products offer similar features and are useful to varying degrees. I think the usefulness of each product is predicated on the exact situation. Amazon Pay is most useful in situations where the customer base is likely to have preexisting Amazon accounts so they are more likely to complete their purchase,

Do you think Amazon Pay delivers good value for the price?

Yes

Are you happy with Amazon Pay's feature set?

Yes

Did Amazon Pay live up to sales and marketing promises?

Yes

Did implementation of Amazon Pay go as expected?

Yes

Would you buy Amazon Pay again?

Yes

Amazon Pay is well suited in any situation where the user may have an Amazon account. It gives them another option to checkout quickly without having to put in all of their information. It has trustworthy security and very useful from a customer perspective who trusts Amazon.