Good for its purpose, outdated design
January 09, 2023
Good for its purpose, outdated design
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Amazon Route 53
We use this Amazon software to manage incoming customer messages/ requests on Amazon orders for our product. It enables us to connect with these third-party customers (we usually wouldn't be able to, since it's a separate shipping system from our DTC business). I mainly use it to access Amazon orders and speak with customers.
- Access to order history
- Ease of response
- Ease of resolving issues
- UX design is outdated
- Customer lookup is often difficult
- Slow to load
- Mapping domain names to Amazon Web Services (AWS) resources
- Migrating records from third-party DNS solution to AWS.
- Setting up failover and geolocation for applications
- Customer trust/reliability and responsiveness
- Ability to access more information (helpful for pooling analytics)
Do you think Amazon Route 53 delivers good value for the price?
Not sure
Are you happy with Amazon Route 53's feature set?
Yes
Did Amazon Route 53 live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Amazon Route 53 go as expected?
I wasn't involved with the implementation phase
Would you buy Amazon Route 53 again?
Yes