Ambassador is great!
September 16, 2020

Ambassador is great!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Starter,Emerging,Professional,Enterprise,Custom

Overall Satisfaction with Ambassador Cloud

Currently, we use Ambassador as a secondary ingress controller. It addresses our needs by facilitating adding dynamic routes for our incredible number of endpoints. That way it makes it very easy to get multiple parallel microservices we need to be deployed to support our testing and quality assurance needs.

Pros

  • Simple syntax
  • Easy to understand
  • Easy to install

Cons

  • Documentation is not updated
  • Implementing external authentication doesn't always work as described in the documentation
  • The Administration console is limited
  • Reduced downtime by redirecting traffic between DC.
  • Reduced engineering time, don't have to dedicate 1 person to manage it.
  • Increased training costs in the short term.
They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.

Do you think Blackbird API Development delivers good value for the price?

Yes

Are you happy with Blackbird API Development's feature set?

Yes

Did Blackbird API Development live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbird API Development go as expected?

Yes

Would you buy Blackbird API Development again?

Yes

Amazon Simple Notification Service (SNS), Amazon Relational Database Service (RDS), Slack, Jira Software, Atlassian Confluence
Ambassador is really well suited for scenarios were you need to give power and freedom to your developers so they can take advantage of the self-service approach. One of the few scenarios I can not recommend using Ambassador is in the case you are planning to not using Kubernetes as it is a solution designed to work specifically on that platform.

Ambassador Cloud Support

Overall the support has been great and quick to answer the requests I've submitted in the past. I was originally using the community/open source version and I can't say it was the best experience I had, it wasn't terrible but it wasn't great. I believe the biggest issue was that they refer to the documentation a lot but the documentation isn't updated regularly so I feel it's lagging behind the most recent versions.

Using Ambassador Cloud

It's great! it's amazingly simple to use and the best part is the self-service approach. I also like how easy it is to add a new route to a endpoint with the mappings definition.

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