Built for United Ways!
July 14, 2021

Built for United Ways!

MyAn Pacholkow, bCRE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Andar/360

We use Andar/360 to record all donations to and through United Way of Calgary, donors' and company employees' biographical and contact data, all volunteer involvements, all appeals and interactions. It's mainly used by the gift processing team, finance team, and fundraising team.

It is a robust system built for company giving and the United Way structure in regards to the distribution of funds. It tracks accurately how much money is distributed to and from which funds, via United Way, to other organizations. Andar/360 allows the complex build of fees and rules, which is essential.

Pros

  • Fund distribution
  • Reporting
  • Record keeping of funds and other data points
  • Audit track
  • Data import
  • Queuing tasks

Cons

  • Data export
  • Navigation between records
  • User interface
  • Record donations
  • Report on revenue and projection
  • Distribution of funds to other organizations and United Ways
  • Distribution of funds gets recalculated with employee giving; it has a very complex backend structure and sometimes it's out of your control
  • Amazing import capability to bring in data from other tools via integration
  • job queuing to save time and bandwidth
  • Export and querying needs much improvement, the logic build is not intuitive, and the interface is outdated
Andar/360 is very robust, as the United Way is a large and complex organization across the globe. Andar/360 has almost everything that meets the needs of such a complex giving and funding structure.

Do you think Andar/360 delivers good value for the price?

Yes

Are you happy with Andar/360's feature set?

Yes

Did Andar/360 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Andar/360 go as expected?

I wasn't involved with the implementation phase

Would you buy Andar/360 again?

Yes

If they are a United Way organization, I would absolutely recommend. If they aren't a United Way but offer employee giving to organizations, or act as flow-through, Andar/360 will also be a great fit. If the charity is a smaller organization, Andar/360 would be too complex and wouldn't be used to its full capacity.

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