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Easily Managed Fashion Retail Customer Loyalty Platform
September 22, 2020

Easily Managed Fashion Retail Customer Loyalty Platform

Shashank Pathak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Antavo

Antavo is very useful for many fashion-related loyalty required businesses. Basically it is a very useful customer loyalty platform for fashion and accessories customer loyalty. When we firstly interacted with this client when we required the loyalty-based platform, it was very helpful to set up a very successful campaign through Antavo.
  • Extremely user friendly.
  • Contributes advice and help consistently.
  • Great feedback and assistance.
  • Great for optimizing campaigns and conversions.
  • Can't access through mobile devices.
  • Sometimes uploading files doesn't work.
  • Regional languages are not supported in app.
  • Easily track all the activities on your campaign.
  • Great user behavior tracking.
  • Reporting is very good with special requirements.
Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
Overall usability is very satisfying and it is a good systematic user experience, all the systems having some issues so it is also having issues in the system. But it makes some of our campaigns easily manageable and you can get the best return on investment on our campaigns. It is also very easy to manage too.

Do you think Antavo Enterprise Loyalty Cloud delivers good value for the price?

Yes

Are you happy with Antavo Enterprise Loyalty Cloud's feature set?

Yes

Did Antavo Enterprise Loyalty Cloud live up to sales and marketing promises?

Yes

Did implementation of Antavo Enterprise Loyalty Cloud go as expected?

Yes

Would you buy Antavo Enterprise Loyalty Cloud again?

No

It is well suited as a fashion and accessories industry customer loyalty programme platform. It is also a well organized way of managing reports and campaigns. It is also very suitable for low-budget programmes and we are satisfied with the services. So it is very suitable for my requirements.