Great at finding bottlenecks and easy to use
April 06, 2018

Great at finding bottlenecks and easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppDynamics

We used AppDynamics originally for application performance monitoring of our custom websites and applications. We didn't know where the slow-downs were happening. The up/down way of monitoring wasn't enough for us, so the slowness, machine learning and baselining was really nice. Seeing successful, yet slow transactions really helped us find problems. It was nice to see the "inside-out" view of our apps.

This was an added service, so though it wasn't fully deployed, we used it across various departments for a variety of applications.

Seeing user experience was also very helpful. We purchased the end-user monitoring portion of it to capture "outside-in" and marry that with the previous view from the APM portion.
  • Integration with multiple frameworks (Java, NodeJS, .NET, etc). Good database monitoring tool as well as end-user and synthetic user monitoring tool.
  • Works great for on-premise and is always maturing and keeping up with industry trends.
  • It's been in Garter's Leader Quad for years now.
  • Very intuitive web UI and IT, Mgmt, QA, Devs, and Ops could easily use it.
  • SaaS is developed prior, then on-premise. We have reasons to need all of it on premise. They stay in step pretty well, and will fulfill promises to deliver. Sometimes, a new functionality is available only in SaaS until it's available for on-premise (2-8 months later depending)
  • It's not a real-time monitoring solution. There's a 90 second delay. That wasn't a problem for me, but I had a few that had issue with that.
  • It's had a good ROI and solved some problems we've been working on for a while.
New Relic is only SaaS and keys off of AppDex scoring (i.e. industry baselines) and not on my application's baselines. Where most of our stuff is custom apps, going off of industry wasn't valuable to us. It was also cost prohibitive.
We had slowness, but didn't know where. We quickly would find out if it was the network, database, app server, webserver, or otherwise. They don't like me saying this, but it's a great "finger-pointer".

AppDynamics Feature Ratings

Application monitoring
10
Database monitoring
9
Threshold alerts
9
Predictive capabilities
8
Application performance management console
10
Collaboration tools
10