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MyTwo or Three words about ApptioOne
June 02, 2022

MyTwo or Three words about ApptioOne

Michelle McGuire | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • Planning and Budgeting (formerly IT Planning)
  • IT Financial Management Foundation
  • Cloudability

Overall Satisfaction with ApptioOne

ApptioOne is the front door into many Apptio modules. Easily managed access to what I call rooms in the house (IT Financial Management Foundation, Cost Transparency, Enterprise Business Management, Cloudability, and others). Apptio has transformed how IT does business with the Business as well as transforming how IT is perceived by the business. We have become a trusted business partner with the business and the business is involved in many of our decisions.
  • Allows Transparency into Spend by allowing us to include in-depth detail into our spending providing detailed knowledge of our spending.
  • This transparency into spend has enabled us to excel at budget and forecast planning and allowed us to give dollars back to the business on a quarterly basis to spend elsewhere.
  • ApptioOne is a one stop show to get to all of our decision making needs.
  • Wish we could rename tables and move them into different categories.
  • Wish we had to ability to schedule check-ins of our workspaces which would enable us the freedom to schedule check-ins (and check-out of work). I currently set an Alexa reminder to check in my workspace nightly at 6 pm.
  • Wish there were audit logs in Cloudability in order to track who changes allocations, etc.
  • Wish direct allocations to Applications and Services were table-driven enabled. Often times the source data isn't available. We had to build the functionality manually.
Resource (Employee level) and Vendor Spend alignment to Applications and Services are essential to our success.
  • We have experienced an extreme improvement between IT and Business Units overall. The business now trusts IT where we used to be the "black hole".
  • Our forecast cycles have changed so much. We started with an annual budget with quarterly forecasts for 1 year. We now prepare an annual budget + for 3 years and Monthly forecasts for 3 years. We are now able to release funds back to the business on a frequent basis. Our budgets and forecasts have improved significantly and demonstrated fiscal accountability to the Business Units.
  • Our CMDB quality has improved dramatically since using Apptio and is not a trusted resource.
Support is always there for us. We occasionally get a new support person that has less knowledge than us (we have been using Apptio for 9 years), but ApptioOne is great about allowing us to request a stronger support person. We seldom have to open support cases now.
  • Cloudability
We have just started with Cloudability and have requested pov for Targetprocess so I am anxious to get these 2 solutions underway.

Do you think ApptioOne delivers good value for the price?

Yes

Are you happy with ApptioOne's feature set?

Yes

Did ApptioOne live up to sales and marketing promises?

Yes

Did implementation of ApptioOne go as expected?

Yes

Would you buy ApptioOne again?

Yes

I haven't seen a scenario where it isn't appropriate for a business. ApptioOne has been an excellent tool for us.

ApptioOne Training

  • Online Training
  • In-Person Training
Was awesome to have been taught by legendary Debbie Hagan for Cost Transparency in person. Her knowledge is extensive and she is an excellent trainer. Her years of experience really shined.
The all talented training organization crosses all the T's and dots all the I's. I am constantly learning and often refer to training documentation for post training real life issues.