Apricot is Versatile and Always Improving
September 01, 2022

Apricot is Versatile and Always Improving

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Apricot by Social Solutions

We use Apricot by Social Solutions to house all of our program and personnel data. We use it to collect registration information for our participants and manage day-to-day engagements such as attendance, services provided, and individual assessments. We are able to capture information over time for each person we serve, to track and measure improvements and progress over time.
  • It is very versatile and customizable
  • It has the capacity to cross-section various data points
  • Customizable reports help to pull data very quickly
  • The external facing components need attention - such as intake and user-entered information
  • They are rolling out features that are somewhat incompatible with the rest of the system, and need to be able to integrate better
  • Point-person and near constant changes in staffing
  • This has definitely reduced the amount of time we have spent doing data entry from hard copies or excel spreadsheets
  • This has streamlined our ability to run reports and pull data
We have not necessarily scaled yet, we are still getting used to turning to Apricot by Social Solutions as a tool. It has taken some time to get staff buy-in to using the system and exploring the possibilities available within apricot for improving and scaling our programs.
We have been able to do our grant reporting incredibly efficiently and can track metrics through Apricot by Social Solutions that would have otherwise been very difficult to collect, analyze and report on.

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Very appropriate for data collection and gathering. You can capture any type of information you need as long as you can build the form for it. The form building is very intuitive and easy. Less appropriate for using with a participant, for scheduling or generally communicating to participants through apricot.