Apricot is Versatile and Always Improving
September 01, 2022
Apricot is Versatile and Always Improving
Score 8 out of 10
Vetted Review
Verified User
Software Version
Apricot 360
Overall Satisfaction with Apricot by Social Solutions
We use Apricot by Social Solutions to house all of our program and personnel data. We use it to collect registration information for our participants and manage day-to-day engagements such as attendance, services provided, and individual assessments. We are able to capture information over time for each person we serve, to track and measure improvements and progress over time.
- It is very versatile and customizable
- It has the capacity to cross-section various data points
- Customizable reports help to pull data very quickly
- The external facing components need attention - such as intake and user-entered information
- They are rolling out features that are somewhat incompatible with the rest of the system, and need to be able to integrate better
- Point-person and near constant changes in staffing
- This has definitely reduced the amount of time we have spent doing data entry from hard copies or excel spreadsheets
- This has streamlined our ability to run reports and pull data
We have not necessarily scaled yet, we are still getting used to turning to Apricot by Social Solutions as a tool. It has taken some time to get staff buy-in to using the system and exploring the possibilities available within apricot for improving and scaling our programs.
We have been able to do our grant reporting incredibly efficiently and can track metrics through Apricot by Social Solutions that would have otherwise been very difficult to collect, analyze and report on.
Do you think Bonterra Case Management delivers good value for the price?
Yes
Are you happy with Bonterra Case Management's feature set?
No
Did Bonterra Case Management live up to sales and marketing promises?
No
Did implementation of Bonterra Case Management go as expected?
Yes
Would you buy Bonterra Case Management again?
Yes