Apricot is a User-Friendly, Economical Client Service Database Solution
July 06, 2023
Apricot is a User-Friendly, Economical Client Service Database Solution
Score 9 out of 10
Vetted Review
Verified User
Software Version
Apricot Core
Overall Satisfaction with Apricot by Social Solutions
Our scope is vast as we provide roughly 30 different services including workforce education, youth literacy, tax filing assistance, immigration legal help, and much more.
Pros
- Ease of use on the front end
- User-friendly on the back end in terms of building service forms and reports
Cons
- The scheduler is unusable for us due to the requirement of a client email.
- The backend is not always intuitive when it comes to setting up referrals, permissions, etc.
- Apricot has made it easy for us to network our data gathering across our four rural offices.
- Apricot is relatively low-cost and scalable as an organization grows.
Apricot has helped us scale our services in that we are able to easily track services across our four offices to ensure equity and to track impact. During the pandemic, we were able to provide $4 million in cash assistance for the first time to thousands of workers.
Being able to track our impact in terms of services, people, dollar impact, etc. helps us tell our story and demonstrate competence and accountability. Funders appreciate knowing we're organized and have the stability and infrastructure to deliver.
Do you think Bonterra Apricot delivers good value for the price?
Yes
Are you happy with Bonterra Apricot's feature set?
Yes
Did Bonterra Apricot live up to sales and marketing promises?
Yes
Did implementation of Bonterra Apricot go as expected?
Yes
Would you buy Bonterra Apricot again?
Yes
Comments
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