An AREnA with no conflict
Updated November 14, 2020
An AREnA with no conflict
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Arena
It is being used across the whole organization (Marketing, Regulatory Affairs, Quality Assurance, Manufacturing, Sales, Finance, and Quality Control) as a document management system. It addresses the use of using outdated standard operating procedures and labels.
Pros
- T process of creating items and change orders, it is easy to use and very clear.
- Training Videos are very helpful, the help tab is very useful.
- The interface is very clean and easy on the eyes.
- Advanced search is very helpful.
Cons
- Drag-and-drop files directly into items.
- When I try to upload a file into an item and press cancel, then try again to add a different file in that same box and press done, the upload is not successful...I would need to delete that box in order for a the upload to work.
- It has definitely impacted our quality positively. The correct part numbers are used and the most current procedures followed.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Analyst Reports
- Third-party Reviews
Product Features is definitely one of the most important factors. If the product can't do what is needed, there is no reason to purchase the product no matter how good or well-reputed it is.
Do you think Arena PLM and QMS delivers good value for the price?
Yes
Are you happy with Arena PLM and QMS's feature set?
Yes
Did Arena PLM and QMS live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Arena PLM and QMS go as expected?
I wasn't involved with the implementation phase
Would you buy Arena PLM and QMS again?
Yes
Arena is definitely better than Agile. I have used Agile for over two years and was always frustrated with the user interface, capabilities, and look.
Comments
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