Sufficient System for Most Uses and Functions
August 08, 2024

Sufficient System for Most Uses and Functions

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena PLM and QMS

It functions as a quality management system, where new revisions are updated and posted, and change orders are initiated and executed. it helps allow the user to have confidence they are using the correct revision when downloading a work instruction, form or SOP to their desktop. The revisions and changes themselves, as well as who has ownership over what is also displayed.

Pros

  • Change Orders are displayed clearly and with ownership
  • Items can be filtered out by part number, form or WI name, or group
  • Updated trainings are emailed to users when needed to retrain on a particular task and these can be further divided into subgroups

Cons

  • When using the search feature, the system sometimes defaults to what was originally searched. As an example, searing "Item 1" and when refreshing to search a different item, "item 1" returns to the search bar when it should just clear.
  • The training modules, though helpful, continuously recycle order based on what was clicked on which can be quite confusing for training numbers that are close in number.
  • The home page of trainings does not show which modules are completed and which are not. Rather, the user has to select each module individually to see, which is burdensome.
  • Information sharing across departments has drastically imrpoved
  • Ownership over changes has helped speed up approvals since all parties can track the progress of then.
  • Operators are more confident that the pdf, doc or label they print is of the accurate and up to date revision.
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Being able to integrate and utilize it along with our ERP system was essential to a smooth transition. We issue materials in a separate ERP system, but said documents are uploaded to Arena PLM and QMS. Having the ability for the Quality department to track these documents which originate from ERP is essential to smooth operations management.
QT9 we have used previously, and this system was much more bare bones in its offerings but was sufficient enough when we were smaller. Now, Arena PLM and QMS has far exceeded the capabilities we previously had with QT9 as it has been more seamless to integrate it with other business functions and operations.

Do you think Arena PLM and QMS delivers good value for the price?

Yes

Are you happy with Arena PLM and QMS's feature set?

Yes

Did Arena PLM and QMS live up to sales and marketing promises?

Yes

Did implementation of Arena PLM and QMS go as expected?

Yes

Would you buy Arena PLM and QMS again?

Yes

Infor CloudSuite Industrial (SyteLine), Microsoft SharePoint
Well suited for shifting to a more centralized quality management system, where changes are initiated and executed by all stakeholders. It would probably not be as helpful for documents that do not get routinely updated or revised, where a simple file storage solution would be more appropriate than a system such as Arena PLM and QMS.

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