ARchitect is GREAT - the Event Module is AMAZING!!
February 11, 2019

ARchitect is GREAT - the Event Module is AMAZING!!

Deborah Filer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ARInsights ARchitect

ARchitect is being used by the Dell Analyst Relations team. We use it to track interactions with the analyst community across the globe. We have a global AR team and it incredibly useful to know and understand what interactions we are all having with the analysts, especially the analysts we share across areas of responsibility.
  • ARchitect allows us to capture all interactions with the analyst community on a daily basis and for our big events. This information is shared across the team.
  • ARchitect allows us to capture data from each individual interaction on the key items discussed, follow-up items and we are able to attach ppts, reports, or any document used during the interactions.
  • ARchitect Event Manager allows us to build out our 1:1 agendas for big events, the system provided avoids conflicts for spokespeople as well as analysts. This module also allows us to print our complete agendas for the analysts. We are also able to send Outlook meeting planners to both internal and external 1:1 participants.
  • It would be great if ARcitect was able to add a field for staffers for event 1:1s, having this as a separate field would be helpful.
  • The Event Module has taken days if not weeks out of the prep process for big events.
  • ARchitect is a great way to allow communication with peers, without the need for extra emails, ect, because everyone on the team can see what each other is doing and who they are talking to about which topics.
If you have an AR program across the globe and want to track all interactions you have with them, this tool is right for you. As you can imagine the tool is only as good as the data you put in, so you do have to make it part of your work day to input the data. Say a team member leaves and you have to jump in to cover for them, you are able to see all the interactions they have had with analysts.