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Doubt we will continue using upon expiration of contract.
March 08, 2018

Doubt we will continue using upon expiration of contract.

Sharon Gay | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

Support (on payroll) has been slow in the past. I believe, once they DO get back to us, they have been able to rectify any particular issue.
Our employees use the platform as a tool to review and update benefits and payroll, as well as update family & personal data. Also used during open enrollment. Additionally, staff uses it to request and track PTO. So far, it has not addressed any problems but has actually created more.
  • Provides "one stop" for employees to obtain information on a number of areas 24/7.
  • HR and Payroll have to be logged in to separately which is extremely inconvenient.
  • Reporting is extremely difficult to use.
  • Not intuitive or user-friendly from the administration side.
  • Payroll requires early transfer of data which is sometimes difficult.
  • Response to problems/trouble has been slow and has resulted in a fair amount of anxiety.
  • No ROI to speak of. In fact, we feel we are working harder WITH the platform that we were without.
I guess this would be better for a larger firm so that at least benefits enrollment data could be transferred to carriers. This was one of the things we were excited about Ascentis offering. During implementation, it was discovered that carriers of groups under 100 do not accept data transfer.

Ascentis (discontinued) Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.0
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.3
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
Not Rated
10.0
Tracking of all physical assets
10
3.0
Report builder
1
Pre-built reports
Not Rated
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated