Back to Basics: Works for Smaller Organizations
Updated October 27, 2018

Back to Basics: Works for Smaller Organizations

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

[It's] Being used by the whole organization.

We use it as our HRIS system to track and manage employee profiles (job, dept, division, location info; personal contact info; compensation info; emergency details as well as a self-serve portal).

Pros

  • Simple UI platform
  • Ability to run reports and customize reports for various purposes - Report Manager component is easy to use
  • Option to view accrued time and breakdown of accrual calculations

Cons

  • Some errors in reporting data (i.e. location for employee set-up as Vancouver, however, report consistently pulls it as 'Undesignated')
  • Employee Manager keeps logging out.. not efficient with multiple log-ins (remote desktop separate log-in from EE Manager, Set-Up Manager, etc)
  • Simple UI leaves lots of rooms for error
  • Positive: Employees can access self-serve to view their leave times, record their upcoming leaves and update their personal information
  • Positive: Reporting - ability to run reports with ease
  • Negative: Errors in data capture has led to negative outcomes.
Have only called them a few times and they have been helpful.
- Great for running reports and pulling quick metrics
- Lots of room for error (i.e. delete a field and field still shows up... lots of bugs)

Ascentis (discontinued) Feature Ratings

7.3
Employee demographic data
7
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
6.0
Pay calculation
6
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.0
Approval workflow
7
Balance details
9
Annual carry-forward and encashment
8
9.0
View and generate pay and benefit information
Not Rated
Update personal information
9
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.5
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Ascentis HR Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
None

Comments

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