March 15, 2019
Score 8 out of 10
Overall Satisfaction with Ascentis
We use Ascentis for both our HRIS system and payroll processing. It is only used by our CFO, Controller and myself (HR Generalist). Both systems help us stay on top of all IRS rules and regulations (i.e. 1095-C forms and new tax laws).
Most times when I call I do not get a "live" person. I usually have to leave a message for a call back.
Just yesterday I had a question on the processing of semi-monthly and the Ascentis rep helped resolve my issue.