JIRA GreenHopper
October 22, 2013

JIRA GreenHopper

Kyle Kost | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • GreenHopper

Overall Satisfaction with JIRA Software

  • Easy to set-up and manage a Kanban or Scrum agile project.
  • Solid integration with the JIRA defect modules.
  • Customization available for workflows.
  • Product functions differently on different browsers.
  • It started as a defect management tool and grew into an Agile project solution. Does not handle all agile needs as well as it could due to limitations from its defect roots.
  • User permissions can be more complex and difficult to configure than necessary.
  • Some intermittent issues with LDAP integration.
  • Improved project visibility.
  • First time the organization has real project tracking and metrics.
Cost and transition to GreenHopper (Jira Agile) are attractive. Consider other solutions if you have the budget for better Agile tools.

Using JIRA Software

Overall the product is okay. The organization was using JIRA already for defect tracking and it was relatively low cost. This made it a relatively easy decision. It handles the Agile basics, but it is not as robust as other pure Agile tools (like Rally).