Project Management & JIRA
Overall Satisfaction with Atlassian JIRA
We use JIRA for project management. It has helped us tremendously with release management and Production support. We utilize the greenhopper module as a complement to our AGILE methodology.
Pros
- The GreenHopper plug in is great. When it comes to project management, JIRA 6.2 does a great job of managing our daily scrums and showing us a very clear overall picture of project status.
- We also use JIRA for production support. It has a functionality in place where a user can hook a shared mailbox to JIRA then transform any email to a JIRA issue. This is great when trying to keep track of your support metrics.
- Overall reporting in JIRA is a plus.
Cons
- Aside from the very easy-to-use GUI, JIRA lacks some customization opportunities. For users who do not know how to Program, the JIRA out-of-box does not offer much for customization.
- Production Support metrics can be easily tracked.
- With the right use of the JIRA dashboards, you can easily plan for the next sprints.
Comments
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